Head of Projects

Job Description

Role Overview

The Head – Projects & Design will be responsible for planning, designing, and executing all project-related activities across all outlets including auditoriums, cafés, retail spaces, and customer experience zones. This role will oversee concept development, layouts, design aesthetics, vendor coordination, material selection, project execution, and delivery timelines while ensuring brand consistency, operational practicality, and high-quality execution.

Key Responsibilities

1.       Project Planning & Execution

·         Plan and manage end-to-end project execution across cafés, auditoriums, and retail spaces

·         Develop project timelines, budgets, execution schedules, and implementation plans

·         Coordinate with internal teams, consultants, contractors, and vendors

·         Ensure timely completion of projects within approved budgets

2.       Design & Concept Development

·         Create innovative and customer-centric design concepts for Reels Rescafe locations

·         Develop layouts, space utilization plans, ambience concepts, and customer flow strategies

·         Ensure brand consistency across all design and visual elements

·         Work on color themes, décor concepts, signage, lighting, and customer experience aesthetics

3.       Material & Vendor Management

·         Identify and finalize suitable materials, finishes, fixtures, and furnishings

·         Build and manage relationships with vendors, contractors, architects, and suppliers

·         Evaluate material quality, pricing, durability, and execution feasibility

·         Coordinate procurement and delivery schedules for project requirements

4.       Technical & Operational Coordination

·         Work closely with Operations and Culinary teams to ensure functional and operational efficiency

·         Ensure kitchen layouts, customer areas, and service workflows are operationally practical

·         Support equipment planning and placement for efficient operations

·         Monitor site execution quality and compliance with approved designs

5.       Project Monitoring & Quality Control

·         Conduct regular site visits and execution reviews

·         Track project milestones, vendor performance, and quality standards

·         Identify project risks and implement corrective actions

·         Ensure adherence to safety, quality, and operational standards

Key Skills & Competencies

·         Strong project management and execution capability

·         Creative design and space planning skills

·         Good understanding of materials, finishes, fixtures, and construction processes

·         Vendor management and negotiation capability

·         Strong coordination and problem-solving skills

·         Attention to detail with operational and aesthetic understanding

·         Ability to manage multiple projects simultaneously

·         Proficiency in design and project management tools preferred

Experience

8+ years of experience in projects, interiors, retail design, hospitality, or commercial space development

Experience in café, retail, entertainment, multiplex, or hospitality projects preferred

Experience in handling end-to-end project execution and vendor coordination preferred

Success Metrics

·         Timely completion of projects

·         Project execution within approved budgets

·         Quality and consistency of design execution

·         Vendor performance and coordination efficiency

·         Operational practicality of layouts and designs

·         Customer experience and ambience standards