Job Description - Head of Quality Engineering & Reliability
About CONXAI
CONXAI has built a no-code, agentic AI platform for the Architecture, Engineering and Construction (AEC) and physical industries, focused on knowledge-automation. We automate high-stakes, knowledge-intensive workflows traditionally trapped in siloed data, fragmented tools and tacit (undocumented) human expertise.
Our multi-agent systems perform complex reasoning in the physical world; and transform bespoke, service-heavy processes into scalable Service-as-a-Software automation.
CONXAI is trusted by some of the leading AEC companies in Europe, US, LATAM and Japan.
What You’ll Do
We aren't just looking for someone to run test scripts; we need a visionary leader to own our entire quality and AI reliability strategy. As the Head of AI Quality Engineering & Reliability, you will architect the frameworks, define the metrics, and eventually build the team that ensures our platform’s reliability is bulletproof.
QA Strategy & Architecture: Define the overarching vision for end-to-end quality assurance at CONXAI. Establish modern automated testing strategies (using TypeScript, Cypress, and AI-evaluation tools) that scale with our platform
Performance Governance: Establish frameworks to audit, benchmark, and validate complex, non-deterministic AI agent behaviors. You will define what "correctness" looks like when AI outputs deviate from traditional static business logic.
Ecosystem Integration Quality: Oversee the end-to-end verification of how our platform integrates with highly fragmented, legacy AEC data tools and third-party silos
CI/CD & Automation Scale: Drive the implementation of intelligent quality gates in our deployment pipelines, allowing for rapid feature deployment without compromising platform stability
Cross-Functional Leadership: Partner closely with Product, Core Engineering and Customer Success leadership to translate "silent AI failures" into structural improvements and actionable product roadmaps
Team Building & Mentorship: Lay the groundwork for a world-class Quality Engineering team, establishing best practices, mentoring engineers and scaling the function as the company grows
Who You Are
8+ years in Quality Engineering / Test Automation, with at least 2+ years leading QA strategies or teams in a modern SaaS or AI-driven environment
Technical Deeply Rooted: You have deep expertise in TypeScript, Cypress (or Playwright), CI/CD pipelines and highly performant test scripts
Attention to Detail: You have a "detective" mindset, capable of finding edge cases in non-linear, AI-driven workflows
User-Centric: You don't just test code; you care about the customer experience, business logic, and ensuring that our AI delivers absolute trust to the enterprises relying on it
Why CONXAI
Edge of Reliability: Architect the automated testing framework for real-time agentic AI
Systems Autonomy: Drive the end-to-end testing strategy to ensure our platform scales and evolves without regression
Incentive: Competitive compensation
Top-Tier Peer Group: Collaborate with a global team of ML engineers and software architects to define the boundaries of "done"
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