Head of Sales & Collections

Role - Head of Sales & Collections

Exp - 8 to 12 Yrs

Location - Gurugram (6 Days WFO)

About the Company:

Astranova Mobility is building a nascent 3-Wheeler (3W) retail EV financing vertical, and this role will play a foundational part in scaling it.
The Head of Sales & Collections will own lender partnerships, capital deployment programs, sales enablement, and collections performance for the 3W retail business. The role requires deep involvement across debt, credit, product, and operating levers of the business.
Based on performance and scale achieved, this role will grow into the Business Head for the 3W Retail category.

Key Responsibilities

1. Lender & Capital Partnerships
Set up lender relationships from scratch across banks, NBFCs, and other institutional capital providers.
Structure and negotiate on-book and off-book debt arrangements.
Build scalable lending programs for capital deployment aligned with Astranova’s risk and growth objectives.
Drive pricing, tenure, and credit policy discussions with lenders in collaboration with credit teams.
Manage ongoing lender performance, reporting, and relationship health.

2. Sales Enablement & Channel Strategy
Own the sales strategy for the 3W retail financing business.
Work closely with OEMs, dealers, and channel partners to drive loan penetration.
Design incentive structures and programs to improve dealer productivity and conversions.
Enable field and partner sales teams with processes, training, and product clarity.

3. Collections & Portfolio Performance
Own collections strategy across early, mid, and late-stage delinquencies.
Build and scale internal and external collections setups.
Monitor portfolio quality, roll rates, and recoveries; implement corrective actions proactively.
Coordinate with credit and risk teams to refine underwriting and reduce future delinquencies.

4. Cross-Functional Leadership
Work deeply across credit, product, operations, and finance to build a robust retail lending engine.
Provide feedback into product design based on lender requirements and field realities.
Establish SOPs, dashboards, and performance metrics across sales and collections.
Hire, mentor, and scale high-performing teams as the business grows.

5. Strategic Growth & Ownership
Act as a P&L-oriented leader for the 3W retail vertical.
Identify new growth opportunities, geographies, and partner segments.
Prepare the business for scale with institutional capital and long-term lender relationships.
Transition into Business Head – 3W Retail based on demonstrated execution and outcomes.

Website - https://astranovamobility.com/about-us