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Head - Utility Operations (Medium Site)

Job Description - Head - Utility Operations (Medium Site)


Division

Manufacturing

Department

Formulation

Sub Department 1

Engineering - Formulation

Job Purpose

The incumbent provides leadership to the“ Unit Engineering Maintenance & Reliability Team and carries overall responsibility to:

1.    Manage Unit utility operations with strict adherence to statutory & legal requirements and Cipla Global Standards & Procedures to meet the Unit Annual Operating Plan: 

a.    Maintenance Execution: Lead the multidiscipline maintenance execution team assigned to the utility EM&R “ Mechanical, Electrical, Instrumentation & Planning- responsible and accountable for delivering results on Safety & cGMP + Quality, Technical Availability, Maintenance Cost & œBest in Class ME with ˜Zero™ rework.

b.    Utility block Operations: ensure that utilities are operated at standard efficiencies and enable achievement of standard capacity by plant & equipment with agreed levels of plant availability; 

c.    Asset Integrity & Reliability: drive the Reliability Engineering, Asset integrity and Process safety processes for Utility operations leveraging the support of the Site AI&R Team

d.    Turn Around Management: Ensure that Unit turnaround / shutdown are managed effectively with œzero rework. Support the delivery of the Unit Capex Program.

e.    Reliability Analytics & Planning: Leverage and support the Site reliability analytics & planning team to drive continual improvement in Unit EM&R Function.

f.    Procurement & Engineering Stores: Maintain interface with, review and ensure availability of critical spares.

2.    Develop, Obtain approval of & Execute the Comprehensive Utility Maintenance Program to comply with Cipla Global E&P Technical Standards & Procedures, cGMP Standards & Procedures [ Cipla QMS] , OHS & Environment Sustainability Standards & Procedures ; Support deployment of the strategic Initiatives in the Unit Operations

 

Key Accountabilities (1/6)

I.    Develop & Maintain a Interdependent Safety Culture [ This is a multidisciplinary line job and hence safety takes first priority]

¢    Provide œVisible Felt Leadership™ and Ensure Compliance to Cipla EHS Policies, Standards & Procedures and ensure " Zero Harm" through periodic institutionalized reviews / audits and Gemba Walks 

¢    Develop and Maintain a safety culture with zero reportable and LTA (Loss Time Accident)

¢    Ensure ME Priority standards are implemented

o    Permit to Work [ Including LOTOTO]

o    Chemicals Handling [ Incl. Health & Hygiene]

o    Contractor Safety

o    Critical & Controlled Elements

o    PPE

o    Incident Reporting & Investigations

¢    Review all near misses, incidents, accidents, WPI, deviations and audit observations for appropriateness of CAPA to meet EHS standards. Track & drive closure as per agreed SLA. Ensure reporting as per standard. 

¢    Drive BOS as a behaviour Modification Tool to improve towards œZERO HARM.

¢    Ensure systems are in place to comply with national and international statutory and regulatory requirements. Review compliance at defined frequency [Quarterly] and deviations if any are escalated as per the procedure and CAPA completed as per agreed timelines.

¢    Drive Resource Conservation Initiatives in the Unit.

II.    [D] [E] Utility Operations Leadership “ EM&R Functional Leader Role

¢    Participates in Site Engineering Head™s meeting; Reports functional updates; Asserts technical judgments whenever necessary to optimize the Unit performance with an open and professional communication.

¢    Develop and schedule long-term and short-term maintenance plans (routine and shutdown), working with Unit Head Operations to achieve standard capacity; meet production requirements and targets for Site Operations while adhering to cost targets.  

¢    Unit cGMP & EHS Requirement in the Manufacturing & Packing Area; Support Unit Operations Team as required.

¢    Ensure optimum balance on asset utilisation, cost control, reliability, maintenance planning, maintenance execution, knowledge / skill deployment and staff development, stock inventory management and spares availability for the Unit EM&R Operations

¢    Ensure delivery of best-in-class services to the stakeholders

¢    Maintain excellent and accurate communications with the stakeholders.

Key Accountabilities (2/6)

III.    [D] [E]Maintenance Execution

¢    Interface and coordinate with the different maintenance teams and service providers to ensure the reliability and sustainability of the equipment repairs is guaranteed; Considers the long-term cost of ownership and risk management when outsourcing certain services to support the maintenance group.

¢    Leads in discussing with other sections of the maintenance department concerning reliability, spare parts management and Asset Integrity to maximize the quality of the maintenance execution and Technical Availability.

¢    Drive implementation and maintain oversight to achieve Best Practice Standards in terms of Maintenance Execution and Maintenance Productivity KPMs such as

o    Wrench Time

o    PM to CM Ratio

o    CM due to PM

o    Open Notification past Due dates

o    Asset Hierarchy & Register Completeness

o    SAP CMMS Usage

o    Tier-1 Leaks per month

o    Tier-2 Leaks per month per unit

o    Average Time to repair leaks (hrs) 

o    Temporary repairs per unit

¢    Ensure that maintenance execution work processes are fully implemented and followed 

¢    Ensure the proper, timely and safe implementation of preventive and corrective maintenance activities 

¢    Develop a ˜Zero™ Rework culture on preventive and corrective maintenance activities

¢    Ensure that breakdown maintenance is done in expeditious manner. 

¢    Ensure Fault & Breakdown Diagnosis and drive corrective and preventive actions to minimize breakdowns. Review learning from other sites and include them in the improvement ideas.

¢    Ensure critical spares of critical m/c are maintained to reduce resolution time by predicting demand and reviewing availability

¢    Maintenance execution is documented as per the Cipla Global Standards & Procedures.

¢    Implement Minor Capital Program and Improvement Initiatives for the Unit operations as per agreed SLAs

IV.    [D] [E] Utility Operations

¢    Maintain oversight of the Utility Operations at Utility block

o    administer the Master Services Agreement

o    ensure utilities availability to meet production need

o    adhere to cost targets

¢    Drive compliance to cGMP, QMS, EHS and Tech. workplace standards for the Utilities including Good House Keeping.

¢    To minimize down time production plant due to Utility services / operations 

¢    No utility contingency

¢    Provision of Uninterrupted and consistent services of Power & Utilities to entire complex with reliability

 

Key Accountabilities (3/6)

V.    [E] Comprehensive Maintenance Program Execution

¢    Develop a Comprehensive Maintenance Program [Condition Monitoring, Predictive Maintenance, Preventive Maintenance, Breakdown Maintenance, Calibration Schedule and Turn Around Maintenance] for the Utility Operations and obtain approval of Site E&P Head, Unit Head & Unit Quality. 

¢    Drive & ensure implementation thereof [including review of critical spares & personnel] and delivered agreed performance standards

¢    Plan, budget, and schedule facility maintenance activities including estimates on equipment, labor, materials and other related costs 

¢    Define CMP execution budget and control the cost within the budget

¢    Provide input on the quality and implementation of service contracts

¢    Ensures company standard processes and procedures are utilized by deployed groups

¢    Design, evaluates and approves CMP Maintenance reports, documents and revisions, and resource performance before submission to Site Engineering & Projects head.

¢    Monitors and contributes to management of institutional maintenance issues and oversees subcontracted and/or in-house facility maintenance services

¢    Provide inputs for improvement of the comprehensive maintenance program to the Global Engineering & Projects Team.

¢    Ensure reliability of the assets at the highest level by by driving the following KPMs

o    %Plant Availability

o    %Breakdown hours

o    %PM hours

o    %Reduction of Failures from last year

o    %Reduction of Repeat Incidents 

o    %Implemented recommendations from RCA

o    %Implemented recommendations from RCM 

o    %Implemented recommendations from RBI 

o    % Missing barriers restoration - Bowtie Studies

o    %Implemented recommendations from IPF 

VI.    Turn Around & Capex Program for the Unit Operations

¢    Develop, document, obtain approval of and drive the execution of the Unit Turn Around Program to ensure delivery of the following KPMs:

o    TA Program Stage Gate Review Compliance

o    TA Program Scope Delivery

o    TA Program Timelines Delivery

o    TA Program Cost Delivery

o    Zero LTA in TA Execution

o    Zero cGMP Incidents in TA Execution

o    Zero Rework on Start Up

¢    Drive the Technology for Utilities Agenda for Site Operations “ Utilities Automation, Engineering Automation and Digital Transformation.

¢    Develop, document, obtain approval of and drive the execution of the Unit Capex Program to ensure delivery of the following KPMs:

o    Project Stage Gate Review Compliance

o    Project Scope Delivery

o    Project Timelines Delivery

o    Project Cost Delivery

o    Zero LTA in Project Execution

o    Zero cGMP Incidents in Project Execution

o    Zero Rework on Start Up

Key Accountabilities (4/6)

VII.    [E] Implement the Site Engineering & Projects processes & systems

¢    Support & Drive the implementation of Site Engineering & Projects processes & systems for Utility Operations

o    Plan for Implementation of E&P P&S

o    Support the Implementation of E&P P&S: 

o    Operationalize the E&P P&S in EM&R Operations:

o    Evaluate Performance of E&P P&S for Unit Ops

o    Drive Improvement through E&P P&S: 

o    Conduct Internal Audit to ensure adherence 

VIII.    [E] Global Operations and Global Engineering & Projects Strategy Deployment at Goa I Site

¢    Provide inputs to finalize priorities for the function in the Site Operations Strategic Capacity & Capability Plan.

¢    Provide support to implement the key priorities

o    Resource Conservation

o    Capacity Debottlenecking

o    RCM Strategy

o    New Technology / Asset Retiral Strategy

o    MRO Strategy [Vendor, Spare Parts]

o    cGMP Compliance Strategy

o    Statutory Compliance Strategy

¢    Support implementation the following in Utilities Operations for the Unit 

o    Pegasus

o    Asset Management System

o    Reliability Centred Maintenance

o    Reliability Engineering & Analytics

o    Asset Integrity

o    Technical Process Safety

o    Maintenance Execution

o    Turnaround Management

o    Project Management

o    Group Technical Standards

o    Critical & Controlled Equipment Standards

o    Strategic MRTA Technologies

o    SAP CMMS

o    ESP (w/PTM)

o    MTO

o    MRO

o    MSC

o    Utility Automation

o    AR & MR Based Training

o    Professional Certifications

o    AI ML based Maintenance Planning & Analytics

o    Contracting and Procurement

o    Competence Framework

o    Site Management System

o    Asset Information Management

Key Accountabilities (5/6)

IX.    [E] Compliance to Cipla Global Standards & Procedures:  cGMP & QMS Standards

¢    Ensure that utility equipment and distribution systems are maintained as per CGMP requirements of country where product is being exported and strict adherence of Good Engineering practices during task execution.

¢    Ensure validation & calibration is done as per the Master Validation & Calibration Schedule and that  personnel are trained for validation and qualification

¢    Review and evaluate the risk assessment along with risk management team i.e. Failure mode effect criticality analysis (FMECA) & draw necessary CAPA.

¢    Evaluate change controls related to system, facility and document and study of impact related to changes and to ensure implementation of change.

¢    Review major deviations as per standard procedure and necessary CAPA in relation to deviation system.

X.    [E] Functional Capability |Employee Connect | Rewards & Recognition

¢    Recruit, train and develop team for sustainable and more effective operation, and to ensure the expertise level required to meet current and future needs of the department:

¢    Recommends appropriate developmental program for potential areas of improvement

¢    Structured Connect within the framework of Cipla People Processes.

o    Chai pe Charcha

o    Monthly Communication

o    Quarterly Connect with Third Party Service Providers

o    Annual connect with Service Partners

¢    Promote & drive adherence to the Rewards & Recognition Program. Recognise disciplined execution & excellence, innovation & going beyond the call of duty

XI.    [E] Operations Excellence in EM&Rs

¢    MIS Report “ Ensure timely reporting of agreed metrics. Drive a Continual Improvement Program on priority metrics.

¢    Embed Lean Six Sigma Capability in the team. Build and sustain a 16% penetration on D+ level.

XII.    [D] & [E] Site Cost Performance:

¢    Ensure compliance to the Annual Budget on

o    OPEX

o    CAPEX

o    MANPOWER COST   

through periodic reviews with the Site Engineering & Projects Head.

¢    Drive Productivity Improvement Plans to have a war chest to mitigate any deviations from the Budget. 

¢    Ensure adherence to Cipla Financial Control Polices, Standards & Procedures and ensure "EFFECTIVE" status on Control Environment and "NO CRITICAL OBSERVATIONS" in Internal Audits through periodic institutionalized reviews / audits with the Unit Heads / Functional Heads and the Site Finance Head.

 

Key Accountabilities (6/6)

XIII.    [E] Other Execution Accountabilities

¢    Approval of requisition in SAP system.

¢    Maintain oversight of the Master Services Agreement SLAs

¢    Development, approval and monitoring of suppliers of engineering materials and services for the Site

¢    Any other job allocated by Senior Factory Management.

XIV.    [E] Self Development on functional & leadership aspects

¢    Keep self-updated on regulatory guidelines and product regulatory requirements of all markets to which product manufactured by the Site is exported. 

¢    Undergo training on Functional & Leadership capability building as per guidance from HR function and the Global Operations Team.

Major Challenges


  • CapEx and OpEx “ Adherence to the budget

  • Supply of critical utility resources like water

  • Increasing energy tariffs and Fuel rates leading to escalated product cost

  • Ageing Asset leading to escalating OpEx Cost

  • Challenges around capability & competence of personnel and service providers

Key Interactions (1/2)

Internal

¢    Central Engineering for technical standards and guidance

¢    Finance for Capex & Opex proposal approvals, analytics & MIS

¢    EHS for safe operations and near-misses 

¢    HR for Attrition, Recruitment, Training 

¢    Site head & Unit heads for Proposals, breakdowns and developments 

¢    Engineering DR for Guidance & Updates 

¢    Indirect purchase for Spares, scope, insurance and new vendors

¢    Central purchase for provide Technical inputs and clarifications for CAPEX 

¢    Global Leadership Team “ Guidance & Updates in TLT, Focus Calls & Reviews

¢    Corporate Affairs & Legal Team “ Guidance & Updates on Compliance matters

External

¢    OEMs for projects, automations, alternate vendor development , quality issues and maintenance 

¢    Facility maintenance contractors for Improve maintenance and quality standards 

¢    Industry Bodies “ Connect on external benchmarking & information on technology evolution

¢    Statutory Bodies “ Connect for Regulatory compliance

Key Interactions (2/2)

Dimensions (1/2)


  • Direct Reports: 4-6, Team Size “ 11-15

  • Utility Budget: 2-4 CR

  • Capex Budget: Sustenance 10 CR

  • Revenue of Baddi: 300-400 CR

  • Current Replacement value of Assets Maintained: Net Block > 50 CR; CRV > 200 CR

Dimensions (2/2)

Key Decisions (1/2)

Decisions

¢    Spends within Approved Budget “ Capex & Opx

¢    Maintenance & Reliability Strategies

¢    Engineering & Project Vendors & service Providers as per EA

¢    Technology for Utility generation and distribution.

¢    Power and fuel Conservation initiatives

¢    Capability Programs

Recommendations

¢    Opex & Project costs Proposal

¢    New vendor addition 

¢    Utility audits 

¢    Hiring consultants 

¢    New equipment & Technology

Key Decisions (2/2)

Education Qualification

BE / B Tech (Mechanical / Electrical)

Relevant Work Experience

¢    10-12 years of experience in manufacturing (Maintenance and Projects). At least 3 years in senior management role

¢    Ability to implement new techniques, deep understanding of manufacturing process, planning and organizational skills, prioritization multi-tasking, understanding of financial concepts 

¢    Good technical knowledge of Pharma / API machinery and utility requirements 

¢    Good knowledge and experience in execution of green field / brown field projects

¢    Knowledge of GMP and various regulatory requirements

¢    Good leadership skills and experience in industrial automation


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