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Healthcare Revenue Cycle Management Specialist

Job Description - Healthcare Revenue Cycle Management Specialist

We are seeking a detail-oriented and proactive RCM
professional to manage end-to-end healthcare revenue cycle operations, ensure
accurate billing, minimize claim denials, and support timely revenue
realization. The ideal candidate should have strong knowledge of insurance
processes, claims management, and healthcare practice management software.



Requirements

Key Responsibilities

  • Manage
    the complete RCM workflow, including patient scheduling, insurance
    eligibility and benefits verification, pre-determinations (Pre-Ds), claims
    processing, payments, ERAs, denials, accounts receivable (AR),
    reconciliation, and patient follow-ups.
  • Review
    payer guidelines, coverage history, service frequencies, benefit
    limitations, out-of-network (OON) benefits, and documentation to identify
    potential billing issues.
  • Monitor
    appointments, claims, outstanding balances, payments, denials, and
    follow-ups while maintaining accurate records and resolving discrepancies
    across systems.
  • Investigate
    complex account issues and coordinate with payers and clients to ensure
    timely resolution from initial verification to final account closure.
  • Identify
    claim rejection and denial trends, follow up on unpaid or underpaid
    claims, and support timely resubmissions and appeals to minimize revenue
    loss.
  • Maintain
    detailed account documentation, ensure compliance with payer requirements,
    and recommend process improvements to enhance billing accuracy and
    operational efficiency.

Required Software Knowledge

Hands-on experience with one or more of the following
platforms:

  • Dentrix
  • Dentrix
    Ascend
  • TherapyNotes
  • SimplePractice
  • Headway


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