Help Desk Executive/ Customer Relationship Manager

Key Roles & Responsibilities

1. Greet and assist clients and visitors at the front desk.
   

2. Handle all incoming and outgoing calls professionally.
   

3. Maintain cleanliness and organization of the front office area.
   

4. Receive and follow up on resident complaints with the Maintenance Department.
   

5. Manage staff attendance and prepare daily reports.
   

6. Communicate updates on new joiners and exits to the HR team.
   

7. Coordinate with back -office for ID cards and uniforms for staff.
   

8. Maintain visitor logs, courier records, and vendor details.
   

9. Handle petty cash and prepare related expense statements.
   

10. Prepare and share daily reports with management.
    

11. Assist in booking amenities and updating residents' electricity (BESCOM) bill details.
    

12. Maintain documentation and support general administrative tasks.
    

Requirements

Benefits