Job Description – Assistant – Operations (Front Desk)

Location: Pune, Maharashtra

Job Summary

We are looking for a customer-oriented Front Desk Assistant to manage reception activities, assist patients and visitors, and ensure smooth front desk operations.

Key Responsibilities

• Greet and assist patients, visitors, and attendants.
  

• Handle reception activities and incoming calls.
  

• Guide visitors to the appropriate departments.
  

• Provide basic information about hospital services.
  

• Maintain visitor records and documentation.
  

• Coordinate with hospital staff and handle queries professionally.
  

• Ensure the reception area remains organized.
  

Requirements

• Graduate in any discipline.
  

• 1–3 years of experience in reception, front desk, or customer service; freshers may apply.
  

• Good communication and interpersonal skills.
  

• Basic computer knowledge and documentation skills.
  

• Professional attitude and a patient-friendly approach.,