Job Description – IT & Systems Administrator

Job Summary

We are looking for an IT & Systems Administrator to manage office IT infrastructure, maintain computer systems, administer CRM software, and provide technical support to employees.

Key Responsibilities

• Handle computer maintenance, troubleshooting, and routine IT support.
  

• Manage office computer systems, hardware, software, and related equipment.
  

• Administer and maintain CRM software for smooth operations.
  

• Provide technical assistance to employees for IT-related issues.
  

• Ensure regular maintenance and smooth functioning of IT systems.
  

• Possess basic knowledge of AI tools and their applications.
  

Requirements

• Graduate (Honours) or Diploma holder.
  

• Minimum 3 years of experience in IT support / system administration.
  

• Knowledge of computer hardware, software, and troubleshooting.
  

• Experience in CRM administration and maintenance preferred.
  

• Basic understanding of AI tools and technologies.
  

• Good problem-solving and communication skills.