Hiring OTC Collection Professionals

About the Client:

A leading global professional services organization delivering business process, operations, and digital transformation solutions to Fortune 500 enterprises across banking, insurance, healthcare, life sciences, retail, and technology sectors. With a strong global presence, the organization combines domain expertise, automation, analytics, AI, and process excellence to drive operational efficiency, innovation, and exceptional customer experiences while offering employees exposure to international clients and large -scale transformation programs.

Job Summary

We are hiring professionals for Order to Cash (OTC)  to manage collections. The role requires strong analytical skills, stakeholder management, and a good understanding of financial processes.

Key Responsibilities

• Generate and validate customer invoices as per contracts/agreements
  
• Manage end -to -end AR process including billing, collections, and cash application
  
• Apply customer payments (checks, wire, ACH) accurately in ERP systems
  
• Perform account reconciliations and resolve discrepancies
  
• Follow up with customers for outstanding invoices and overdue payments
  
• Handle disputes, deductions, and short payments
  
• Maintain aging reports and track collection targets
  
• Ensure timely month -end closing activities (AR reporting, accruals)
  
• Collaborate with internal teams (Sales, Customer Service, Billing)
  
• Ensure compliance with company policies and internal controls
  

Required Skills & Qualifications

• Graduate in Commerce / Finance (B.Com, M.Com, BBA, MBA – Finance preferred)
  
• 2–6 years of experience in OTC / AR domain
  
• Strong understanding of accounting principles
  
• Experience with ERP systems (SAP / Oracle / NetSuite preferred)
  
• Good communication and negotiation skills (for collections)
  
• Strong analytical and problem -solving abilities
  
• Ability to handle multiple stakeholders and meet deadlines
  

Preferred Skills

• Experience in US GAAP / IFRS environment
  
• Exposure to shared services / BPO setup
  
• Strong MS Excel skills (VLOOKUP, Pivot Tables, Aging analysis)
  
• Experience in collections tools / dispute management systems