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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an HR Analyst based in India.
In this role, you will be part of a high-performing HR Shared Services environment, delivering accurate, timely, and customer-focused HR transactional support across multiple business units. You will play a key role in ensuring smooth end-to-end HR operations by managing employee data, resolving HR queries, and supporting core hire-to-retire processes. The position requires strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced, SLA-driven environment. You will collaborate with internal HR teams and global stakeholders to continuously improve service quality and operational efficiency. This is a highly process-oriented role where consistency, accuracy, and customer experience are essential. You will also contribute to process improvements and data-driven insights that enhance overall HR service delivery.
Accountabilities:
In this role, you will be responsible for delivering efficient HR transactional and administrative support while ensuring compliance with SLAs, data accuracy, and service excellence across HR operations.
- Provide accurate and timely HR transactional services across hire-to-retire processes, ensuring proper data management within HR systems.
- Manage HR case requests using service management tools, ensuring timely resolution and adherence to SLA and KPI targets.
- Maintain and update employee data in HRIS platforms, ensuring data integrity, compliance, and confidentiality standards.
- Prioritize daily workloads and execute tasks efficiently in a high-volume, deadline-driven environment.
- Support continuous improvement initiatives by identifying process inefficiencies and contributing to workflow optimization.
- Collaborate with HR colleagues and cross-functional teams to ensure consistent service delivery and a strong customer-first approach.
Requirements:
The ideal candidate brings strong HR operations experience, analytical thinking, and the ability to thrive in a structured, high-volume shared services environment.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2–4+ years of experience in HR operations, HR shared services, or HR data administration roles.
- Hands-on experience with HRIS systems, preferably Workday, and managing employee data in large-scale environments.
- Strong understanding of hire-to-retire HR processes and service delivery frameworks.
- Excellent attention to detail with strong analytical and problem-solving abilities.
- Strong communication skills, both written and verbal, with the ability to engage across all levels of the organization.
- Ability to work effectively in a fast-paced environment with flexibility across time zones.
Benefits:
- Competitive compensation aligned with experience
- Health insurance and wellness benefits
- Opportunity to work in a global HR shared services environment
- Exposure to end-to-end HR operations and process optimization initiatives
- Structured learning and development opportunities
- Hybrid work environment supporting flexibility and collaboration
- Career growth within a large, international organization
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