HR Manager

Seeking an experienced and proactive HR Manager to lead and strengthen the company's human resources function. This is a hands-on role that requires balancing people management with strong process discipline. The successful candidate will ensure compliance with company policies, improve employee engagement, maintain accurate payroll and HR operations, and support the organization's continued growth.

The ideal candidate will come from a hospitality background and possess the maturity to manage employee relations while driving operational excellence.

Key Responsibilities

• Oversee the complete employee lifecycle, including recruitment, onboarding, confirmation, performance management, and separation.
  
• Ensure strict implementation and continuous monitoring of company SOPs, HR policies, and statutory compliance.
  
• Manage payroll processes accurately and on time while coordinating with finance and external partners where required.
  
• Handle employee grievances professionally and resolve workplace issues with fairness and confidentiality.
  
• Build a positive, disciplined, and performance-oriented work culture.
  
• Develop HR initiatives that support employee engagement, retention, and capability development.
  
• Partner with department heads to identify manpower requirements and support workforce planning.
  
• Monitor attendance, leave management, employee records, and HR documentation.
  
• Ensure compliance with labour laws and maintain all statutory registers and records.
  
• Recommend improvements in HR systems and processes that enhance operational efficiency and cost optimization.
  

Key Objectives (First 12 Months)

• Successfully implement and enforce existing HR Standard Operating Procedures across the organization.
  
• Strengthen employee discipline, policy adherence, and HR process compliance.
  
• Improve grievance handling and establish a structured, transparent employee relations process.
  

Success in this role goes beyond managing HR processes. We are looking for someone who brings enthusiasm, ownership, and a genuine passion for building people-centric systems. The ideal candidate will not only ensure compliance and operational excellence but also foster a positive workplace culture where employees feel supported, engaged, and motivated to perform at their best.

Requirements

Candidate Profile

• 5+ years of experience in Human Resources.
  
• Experience within the hospitality industry is preferred; candidates from restaurant operations or related hospitality businesses will also be considered.
  
• Strong understanding of payroll administration, labour laws, HR policies, and statutory compliance.
  
• Proven ability to handle employee relations and grievance management.
  
• Excellent communication, interpersonal, and conflict-resolution skills.
  
• Strong organizational skills with attention to detail and process orientation.
  
• Comfortable working independently while collaborating closely with business leaders.
  

Leadership Style

The successful candidate should demonstrate:

• Hands-on approach
  
• Strategic thinking
  
• Team-building capability
  
• Process-driven execution
  
• Results-oriented mindset
  

Personality & Culture Fit

This role is ideal for someone who is:

• Calm under pressure
  
• Energetic and proactive
  
• Collaborative
  
• Disciplined
  
• Innovative in solving people's challenges
  
• A strong relationship builder
  
• Results driven
  
• Detail oriented
  

Business Priorities

The HR Manager will play a key role in supporting:

• Cost optimization
  
• Team development
  
• Operational excellence
  
• Brand standards
  
• Brand growth
  
• Strong owner and leadership relationships
  

What Will Make You Stand Out

If two candidates have similar qualifications, preference will be given to someone who demonstrates:

• Strong understanding of company policies and HR compliance.
  
• A stable employment history with consistent career progression.
  
• Practical experience implementing HR systems and policies rather than only maintaining them.
  

Non-Negotiables

• Strong payroll management experience.
  
• High standards of accuracy, confidentiality, and compliance.
  
• Commitment to implementing company policies consistently.
  

Benefits

As per company norms.