HR Manager (Head)

Head (Manager) – Human Resources (Offshore Operations)

Role Overview

We are seeking a seasoned HR Head to lead and scale all human resources functions for India Offshore Delivery Centre. This role is critical in strengthening organizational culture, driving strategic people initiatives, and ensuring robust HR governance aligned with global standards.

The incumbent will act as a strategic partner to leadership while ensuring operational excellence across the entire employee lifecycle.

Key Responsibilities

Strategic HR Leadership

• Develop and execute HR strategy aligned with business objectives and offshore growth plans
  

• Design and implement HR policies, frameworks, and organizational structures
  

• Act as a trusted advisor to leadership on people, culture, and workforce planning.
  

Talent Acquisition & Workforce Planning

• Lead end -to -end recruitment, onboarding, and manpower planning
  

• Build scalable hiring models suitable for a consulting / professional services environment
  

• Strengthen employer branding and talent pipelines
  

Performance, Engagement & Retention

• Drive performance management systems (KRAs, KPIs, appraisals)
  

• Design and implement employee engagement, retention, and recognition initiatives
  

• Manage succession planning and leadership readiness
  

HR Operations & Compliance

• Ensure statutory compliance, payroll coordination, and HR operations governance
  

• Oversee HR systems, documentation, and audits
  

Employee Relations & Governance

• Handle employee relations, conflict resolution, disciplinary actions, and grievance management
  

• Maintain a fair, transparent, and compliant workplace culture
  

Learning & Leadership Development

• Lead training, leadership development, and capability -building programs
  

• Integrate modern learning approaches, including digital and AI -enabled tools
  

Requirements

Educational Qualifications

• MBA / PGDM in Human Resources (mandatory)
  

• Awareness and working knowledge of AI applications in HR (mandatory)
  

Experience & Expertise

• 10–15 years of progressive HR experience.
  

• Strong command over Indian labour laws, HR systems, and people management practices
  

• Prior experience in consulting, professional services, or offshore delivery environments preferred
  

Competencies

• Strategic mindset with hands -on execution capability
  

• Strong stakeholder management and leadership presence
  

• High integrity, maturity, and decision -making ability
  

• Experience working with global consulting is preferred.
  

Benefits