HR Manager Operations - IT

Company : Smart Work Consultants

Job Description - HR Manager Operations - IT

We are looking for a process -driven and people -focused HR Manager – Operations to streamline and lead core HR functions in a fast -paced IT/ITES environment.

If you excel in HR operations, process excellence, compliance, and employee lifecycle management, this role offers strong visibility and growth.

Key Responsibilities:

â Manage end -to -end HR operations & employee lifecycle

â Oversee onboarding, documentation, payroll inputs & exit processes

â Ensure compliance with labour laws, policies & audits

â Drive HR process improvement & automation (HRMS)

â Manage attendance, leave, and employee records

â Support performance management & appraisal cycles

â Handle employee queries, grievances & engagement initiatives

â Generate HR analytics, MIS reports & dashboards

Requirements

Strong experience in HR Operations (IT/ITES preferred)

Expertise in HR processes, compliance & documentation

Hands -on experience with HRMS / Payroll systems

Knowledge of labour laws & statutory compliance

Strong analytical and reporting skills (MIS, dashboards)

Excellent communication & stakeholder management

Process -oriented mindset with attention to detail

Preferred Qualifications:

MBA / MSW in Human Resources
Experience in IT Services, BPO, KPO, or shared services environment

Benefits

Benefits:

â¨ Work in a structured & growth -driven IT/ITES setup

â¨ Competitive salary + performance incentives ?

â¨ Opportunity to lead HR operations transformation

â¨ Exposure to HR analytics & automation tools

â¨ Collaborative and professional work culture

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