HR Manager People & Culture

We’re hiring an HR Manager, but not in the traditional sense.

About Us

We’re a growing SaaS company working in the eCommerce and ERP space. The company is at a stage where things are moving fast — hiring is constant, teams are evolving, and structure is still being built.

This role is important because how we scale people will define how we scale the company.

What This Role Is Really About

At its core, this role has two clear responsibilities:

1. Build and protect the culture

We want to build a company that is:

• Accountable
  
• Transparent
  
• People -friendly (not political)
  
• Performance -driven
  

Your job is to make sure this doesn’t break as we grow.

• Listening to people
  
• Spotting problems early
  
• Having difficult conversations when needed
  
• Helping managers become better leaders
  

2. Own hiring end -to -end

You will own hiring outcomes.

You will have a recruiter, but you are responsible for:

• Speed of hiring
  
• Quality of hires
  
• Candidate experience
  

You’ll work closely with founders and team leads to:

• Define roles clearly
  
• Improve interview processes
  
• Ensure we’re hiring the right people, not just filling positions
  

What You’ll Actually Be Doing

• Talking to people across teams and understanding what’s working / not working
  
• Helping resolve team or manager -level issues
  
• Driving hiring across roles (tech + non -tech)
  
• Improving onboarding so new hires don’t feel lost
  
• Helping define roles, expectations, and performance clarity
  
• Supporting managers in handling underperformance
  
• Putting basic systems in place (without overcomplicating things)
  

Requirements

What We Care About

We’re not looking for the “perfect HR profile”.

We care more about how you think and operate.

• You take ownership without waiting to be told
  
• You’re comfortable in a slightly unstructured environment
  
• You can balance empathy with firmness
  
• You’re okay having uncomfortable conversations
  
• You don’t hide behind policies
  

This Role Will Not Work If

• You prefer structured MNC environments
  
• You rely heavily on policies and processes
  
• You avoid conflict or difficult conversations
  
• You need everything to be clearly defined before you act
  

Experience

• 5+ years in HR
  
• Experience in hiring and employee engagement
  
• Startup or fast -growing company experience is a plus
  

Why This Role Exists

Right now, a lot of people -related decisions sit with the founders.

We want someone who can:

• Take ownership of this area
  
• Bring clarity
  
• Help us scale without losing what makes the company work
  

Benefits

What You Get

• Direct exposure to founders
  
• High ownership (not just execution)
  
• Opportunity to build things from scratch
  
• A fast learning environment
  

If you’re someone who wants to actually build a company from the inside, this role will be meaningful.