HR Operations - Consultant

About MoEngage:

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2+ billion users monthly across 60+ countries, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, we've evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. 

At the core of our platform is Merlin AI - our purpose-built Agentic AI for marketing teams. Merlin enables marketers with a suite of specialized native and custom agents to build segments, campaigns, discover insights and automate marketing workflows. With our recent acquisition of Aampe, brands can now create a decisioning agent per user to bring true 1:1 personalization at scale for over 1B+ monthly active users. 

For over a decade, MoEngage has helped brands in 60+ countries create standout digital experiences for more than a billion customers every month. Backed by leading investors including Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime, and Matrix Partners, we’ve grown to 800+ employees across 15 global offices, recently closing a $280M Series F round.

We’re also proud to be recognized as a 2026 Gartner® Magic Quadrant™ Visionary for Personalization Engines, a Strong Performer in The Forrester Wave™ for Cross-Channel Marketing Hubs, and the only vendor named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Email Marketing.

About the Role:

We are looking for an operational Labour Law & Payroll Implementation Consultant to act as the primary Single Point of Contact (SPOC) for our New Labour Codes implementation initiative. Please note: This is a 3-month contract role, subject to extension based on business needs. In this role, you will work hand-in-hand with our selected External Principal Advisory Team to translate their legal guidance, strategic frameworks, and compliance blueprints into execution across our HR operations, payroll, and organizational policies.

The ideal candidate bridges the gap between high-level legal strategy and ground-level operational execution—ensuring smooth change management, accurate salary structure migration, and seamless coordination across HR, Payroll and other relavent teams.

Roles & Responsibilities:

1. Serve as the central focal point and primary liaison between the external Labour Law Advisor, internal stakeholders (HR, Finance & Legal,), and third-party vendors.

2. Track new labour code implemenation milestones and report progress or escalations to HR Ops.

3. Work closely with HR Ops in implementation of the New Labour code across the MoE, India.

Requirements:

1. Education: Bachelor’s degree, Post Graduate or Certified Labour Law / Payroll Professional.


2. Good communication and presentation skills


3. Flexibility & Open to work from office


4. Exprience: 3 to 5 years


5. Preferable: Hands-on experience in Labour laws and Payroll

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life @MoEngage

Tech @MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.