HR Ops- Borivali- 40k (Jewellery Store)

Key Responsibilities:

1.     Onboarding and Orientation

●    Greet new employees warmly and make them feel welcome

●    Provide an overview of the organization’s culture, values and mission

●    Conduct orientation sessions to familiarize new hires with company policies and procedures

2.     Employee Engagement

●    Developing and delivering the organizations internal communication strategy, planning a calendar of activities, organizing events and increasing the level of employee engagement promoting a positive work culture, and fostering a diverse and inclusive environment

●    Addressing any concerns or issues raised by employees, conducting investigations and delivering effective resolutions

●    Build and maintain effective relationships with internal stakeholders

●    Facilitate daily interactions between front office and back office departments to cultivate robust interpersonal skills among employees and HR

●    Conduct regular employee engagement surveys to gauge and enhance the employee satisfaction index

●    Collaborate closely with the Flipcarbon HR team to facilitate HR engagement initiatives and practices.

3.     Performance Management:

●    Execute and monitor Performance Management System from Time to Time in Organization

●    Oversee and Co-ordinate the overall performance review process and ensure the timelines are duly met

●    Providing feedback and guidance to employees and managers on the PMS process

●    Coordinate with Team Leaders and Project Managers to evaluate and assess the teams performance and plan for its improvement.

●    Maintaining the track of employees in probation period, processing the probation confirmation or extension. Gathering & maintaining the feedback, issuing and tracking the letters status.

●    Overseeing the performance review process, providing feedback and guidance to employees and managers, and implementing performance improvement plans when necessary

4.     Training and Development:

●    Identifying training needs within the organization

●    Co-ordinating and organizing training programs

●    Evaluating training effectiveness

5.     Policy development and enforcement:

●    Developing and updating HR policies

●    Ensuring compliance with labor laws and regulations, and enforcing disciplinary actions when necessary

6.     HR Administration:

●    Maintaining employee records and databases

●    Handling confidential information, and generating HR reports as required

7.     Compensation and Benefits:

●    Should have complete knowledge in Processing Payroll inputs like, LOP, RLOP Earnings & Deductions, Salary revisions, Gratuity etc

8.     Rewards and Recognition:

●      Creating launch communication, drive Rewards & Recognition event/ contests. Creating theme-based invites and conduct RSVPs.

●      Preparing relevant and insightful communication material for participants like invitees, scripts, show flow, speaker notes etc. Analyze, track, and report on event spends v/s allocated budget.

9.     HR Projects and Initiatives:

●      Participating in organizational HR projects, such as implementing new HR systems, conducting employee surveys, or driving diversity and inclusion initiatives.

Educational Qualifications:

●      Bachelor's or Master’s degree in Human Resources Management, business, or a related field

●      3-4 years of previous experience in a similar role in any industry. Preference for experience in the jewellery or luxury goods industry.

Required skills:

●      Strong verbal and written communication skills.

●      Ability to build and maintain relationships with employees and management.

●      Strong analytical and problem-solving abilities

●      Proficient in handling confidential information discreetly

●      Proficient in handling MS-Office, mailbox management, HRIS

●      Ability to work in diverse, fast paced environment and effectively collaborate across teams