HR Service Delivery Analyst

Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Analyst
Qualifications:Any Graduation
Years of Experience:2 to 3 years
Language - Ability:English(Domestic) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Process new hires, leaves, separations, employee status changes, and other employee lifecycle events. ?
Process pay changes, including promotions / demotions and ad hoc wage / salary changes and global mobility
transactions
? Create and update process related documentation
? Ensure that all necessary documents and approvals have been received and information is entered
accurately ? Resolve errors related to job or employee information
? Manage Employee leaves in Kronos
? Maintain employee files and records to meet recordkeeping requirements
Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and
? compensation and pay administration
? Communicate questions, concerns or issues, and suggests resolutions to the team lead
May cross train in other areas and “fill in” for administrative responsibilities during volume
Employee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration. The goal is to enhance employee satisfaction, productivity, accuracy
The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? ? Minimum one to two (2-3) years of professional HR experience, with a focus in HR data administration on
Success factors is preferred
? Experience working in shared services environment desirable
? Experience working with solution center technology (e.g., case management) or HR systems and work intake
system like ServiceNow will be preferable
? Strong analytical skills, attention to detail

? Experience working with customers across different geographies will be an added advantage
? Ability to practice good judgment and strong decision making skills
? Ability to handle confidential and sensitive information; acts in an honest and professional
manner ? Ability to navigate computerized data entry system or other relevant applications

Successfactors & SAP HR
Roles and Responsibilities: •Process new hires, leaves, separations, employee status changes, and other employee lifecycle events. ?
Process pay changes, including promotions / demotions and ad hoc wage / salary changes and global mobility
transactions
? Create and update process related documentation
? Ensure that all necessary documents and approvals have been received and information is entered
accurately ? Resolve errors related to job or employee information
? Manage Employee leaves in Kronos
? Maintain employee files and records to meet recordkeeping requirements
Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and
? compensation and pay administration
? Communicate questions, concerns or issues, and suggests resolutions to the team lead
May cross train in other areas and “fill in” for administrative responsibilities during volume surge

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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