HRSS Specialist

End Date

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Flexible Working Options

Job Description Summary

Job Description

Manages relationships with small clients to ensure their needs are met while supporting senior colleagues in managing more important client and customer relationships.

Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends.

Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.

Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services.

Provides input into the development of procedures for an area within the organisation, then monitors the implementation of those procedures.

Delivers own small-scale or medium-scale projects by working within an established programme management plan.

Provides advice on designing new processes and systems to achieve professional standards and desired outcomes.

Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks.

Analyses specified problems and issues to find the best technical and/or professional solutions.