Human Resources & Administration -Manager

Role Overview

The Manager – Human Resources & Administration will be responsible for managing recruitment, onboarding, HR operations, administration, employee engagement, and workplace discipline  . This role will support the organization in building strong people systems, company culture, operational discipline, and administrative efficiency while ensuring smooth day-to-day HR and office operations.

Key Responsibilities

1.      Recruitment & Talent Acquisition

·        Coordinate hiring requirements across departments and outlets

·        Build and manage relationships with consultants, agencies, and hiring sources

·        Support manpower planning and timely closure of positions

·        Maintain candidate databases for future expansion

2.      Onboarding & Employee Lifecycle Management

·        Ensure smooth onboarding process for all new hires

·        Prepare offer letters, joining documents, employee files, and induction material

·        Coordinate employee confirmations, transfers, and exit formalities

·        Ensure all joining protocols and documentation are completed before onboarding

3.      HR Operations & Compliance

·        Maintain attendance, leave records, employee documentation, HR systems and Staff grooming

·        Monitor workplace discipline, grooming, attendance, and office protocols

·        Support payroll inputs, employee records, and statutory compliance

·        Ensure adherence to company policies and HR processes

4.      Culture & Employee Engagement

·        Support management in building a positive and performance-driven culture

·        Coordinate employee engagement initiatives and communication activities

·        Address employee concerns and maintain healthy workplace relationships

·        Promote accountability, professionalism, and teamwork

5.      Training Coordination

·        Coordinate training schedules and employee development initiatives

·        Track employee training completion and onboarding readiness

·        Support induction and refresher training programs

6.      Administration & Office Management

·        Manage office administration, facility readiness, and administrative coordination

·        Coordinate office supplies, housekeeping, and administrative vendors

·        Maintain smooth functioning of office infrastructure and protocols including approving and paying ad hoc and r                   regular expenses,

Key Skills & Competencies

·        Strong HR operations and administration management skills

·        Excellent coordination and interpersonal abilities

·        Strong execution focus with attention to detail

·        Ability to build systems, processes, and workplace discipline

·        Good understanding of labor laws and HR compliance

·        Proficiency in MS Office, HRMS, and operational tools

Experience

8 + years of experience in HR & Administration roles

Experience in hospitality, QSR, retail, F&B, cinema, telecom, or similar industries preferred

Experience in building HR systems and supporting growing organizations preferred

Success Metrics

·        Timely closure of hiring requirements

·        Smooth onboarding and employee readiness

·        Employee retention and engagement

·        HR policy and process compliance

·        Attendance and workplace discipline standards

·        Administrative efficiency and office readiness