IBM BPM/Workflow Developer

Job Summary

We are looking for a skilled IBM BPM/Workflow Developer with 5–6 years of experience in designing and supporting business process applications. The role requires hands-on expertise in IBM BPM/BAW, case management tools, and production support in enterprise environments.

Key Responsibilities

• Design, develop, and enhance workflows using IBM BPM/BAW
• Implement case-based solutions using any Case Management tool (e.g., IBM Case Manager, Pega, Appian)
• Develop UI components using Coach Views and Human Services
• Integrate workflows with external systems via REST/SOAP APIs
• Provide L2/L3 production support: incident resolution, monitoring, RCA, and documentation
• Collaborate with cross-functional teams to gather requirements and implement solutions
• Participate in UAT, performance tuning, and deployment activities
• Maintain technical documentation and support handover processes

Required Skills

• 5–6 years of hands-on experience with IBM BPM (v8.5 or BAW)
• Strong knowledge of BPMN 2.0,
• Experience in Coach Views, and Integration Services
• Experience with any Case Manager tool (IBM Case Manager preferred)
• Strong JavaScript, Java, SQL, and API integration skills
• Experience in production support and on-call support processes
• Familiarity with ITIL processes for incident and problem management
• Experience with tools like Git, Jenkins, and JIRA

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Certification in IBM BPM/BAW or relevant Case Management tool is a plus