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IJP - Financial Risk, Audit, and Internal control Analyst I last date of application 18th Jun'26

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Job Description - IJP - Financial Risk, Audit, and Internal control Analyst I last date of application 18th Jun'26

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Responsibilities/Competencies

  • As an Analyst for the client program, he/she will be responsible to monitor calls/chats/emails of that program to identify the process gaps and the possible exploitation.
  • He/ She will be required to analyse reports and prepare audit plans to ensure flawless security checks.
  • Client and agent level activity reporting must be reviewed/analysed for outliers, potential anomalies fraud.
  • He/ She will be required to prepare, analyse and publish specific and descriptive reports and dashboards in accordance with the fraud/malpractices observed and audits performed.
  • In case of any critical activities are noticed then he/she should be able to escalate to concerned departments.
  • Stay actively involved with the improvement plans and team building activities to make the programs more efficient.
  • Should be able to communicate fluently with grammatically correct spoken and written English
  • Good knowledge in Excel

Good Analytical skill
 

Eligibility Criteria

Tenure:

·    9     months in the current role for lateral movement.

· 9     months in the current role for vertical movement.

Performance Rating:

  • Cumulative rating of Minimum Meets Expectations & Exceeds Expectations in the last 6 months as per the Performance Scorecard 
  • There should not be any Below Expectations rating in any of these 6 months.

Attendance:

· Not more than 2 NCNS in the last 3 months

Any other:

·           Should not be on an active EDP / DAP/ PEP/ Action Pointers process (as applicable) as on date of application.

·           Employees who have been redeployed to a new process should complete a cooling period of 9 months from the date of movement / transfer, before applying for any IJP.

Qualification –12th

Mandatory Training Completion:

  • Applicant should have completed all the mandatory training modules applicable for the current grade/role, as on the application closure date.
  • Please click on the links below to check your Mandatory Training Completion status. 
  • **Note: Anything less than a 100% completion would lead to disqualification from the IJP. 

Link for MRO Training :

https://teleperformance-mytp.sabacloud.com/

  

 Selection Round:

Panel Interview 

Name of the process: easyJet - Aspee
Last date of the application: 18th Jun'26
No of positions: 02
Target audience: A & B1
Candidates who are currently in JUMP Program (wherever applicable) and Graduates from this program will not be eligible to apply for IJPs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Original job IJP - Financial Risk, Audit, and Internal control Analyst I last date of application 18th Jun'26 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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