Immediate Hiring! Denial Management- Voice (Physican Billing and Hospital Billing)

Roles & Responsibilities

• Perform AR follow-up on outstanding insurance claims and denied claims.


• Contact insurance companies via calls, IVR, or web portals to obtain claim status.


• Investigate and resolve claim denials, underpayments, and payment delays.


• Analyze EOBs (Explanation of Benefits) and determine appropriate actions.


• Work on denial management and appeals to maximize reimbursements.


• Document call outcomes and update claim status accurately in the billing system.


• Identify trends in denials and recommend corrective actions.


• Follow up on pending claims and ensure timely resolution.


• Maintain productivity and quality standards as defined by the organization.


• Collaborate with billing and coding teams to resolve claim-related issues.

Required Skills

• Knowledge of US Healthcare and Medical Billing processes.


• Experience in AR Follow-up and Denial Management.


• Understanding of Medicare, Medicaid, and Commercial Insurance policies.


• Strong verbal and written communication skills.


• Good analytical and problem-solving abilities.


• Ability to work with billing software and MS Excel.


• Ability to meet productivity and quality targets