Immigration Services - Specialist

Company Overview:\n\nVialto Partners is a market leader in Global Mobility Services. Our purpose is to \u201cConnect the World.\u201d We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. \n\nOur teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. \n\nVialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram. \n\nJob Summary:\n\nThis role is focused on assisting with the immigration requirements of our clients\u0027 employees. It involves ensuring adherence to Immigration Laws and Regulationss and delivering outstanding client service. The caseworker plays a vital role, whether they are assigned to a global account or a specific geographic region. They engage in close collaboration with clients, individual employees, legal teams, government entities, and various stakeholders. This collaboration is essential for facilitating efficient and well-coordinated immigration processes. The caseworker\u0027s responsibilities are crucial in managing the complexities of immigration procedures and ensuring successful outcomes for all parties involved.\n\n-Serve as the primary point of contact for corporate clients seeking immigration support. \n-Understand the unique immigration needs of each client and develop tailored immigration plans \n-Handle the end-to-end immigration process for employees, including visa applications, work permits \n-Prepare and review immigration forms, petitions, and supporting documentation to ensure accuracy and compliance. \n-Interpret and apply immigration rules to ensure clients\u0027 compliance and avoid any potential legal issues. \n-Advise clients on immigration processes, timelines, and potential risks \n-Maintain accurate and organized case files for each client, ensuring all relevant documents are securely stored and readily accessible. \n-Ensure commercial awareness ie efficiently recording time on a timely basis and supporting with billing activities, understanding scope creep. \n-Prepare and submit necessary documentation to government agencies and authorities. \n-Communicate effectively with clients, government officials, and internal teams to ensure seamless exchange of information. \n-Liaise with network office, third party providers, consulates, embassies, and immigration authorities receive up to date immigration rules or monitor case progress and resolve issues \n-Handle unexpected issues that may arise during the immigration (or implementation) process with professionalism and efficiency. \n-Provide regular updates to clients on the status of their immigration cases or change to immigration rules. \n-Use a broad range of tools and techniques to extract insights from current trends in business area. \n-Address client inquiries, concerns, and feedback in a timely and courteous manner. \n-Training new/junior team members on case management and immigration law forms and applications \n-Stay up-to-date with relevant immigration laws, regulations, and policies. \n-Depending on the service line you\u0027re working in, you might also assist with the implementation of any relevant technology/platform.\n\nAdditional information:\n\nWork Location - Bangalore\n\nWe are an equal opportunity employer that does not discriminate on the basis of any legally protected status. \nPlease note, AI is used as part of the application process.\n