Import Customer Service ExecutiveFreight Forwarding Company

Company : Hunarstreet Technologies Pvt.

Job Type : Full Time

Mumbai, India

Job Description - Import Customer Service ExecutiveFreight Forwarding Company

Customer Service – Import

 Handling shipments Air / Sea (LCL, FCL, AIR)

 Following up with the counterpart/co-loaders on daily routing orders & updating the

same to client on daily basis.

 Preparing CAN copies and sending Cnee with arrival Details.

 Resolving the issues & query of customers regarding daily routing orders.

 Execute order request – calls / email.

 Email suppliers, carrier & customers with shipping updates

 Track shipments and confirm receipt & arrivals of shipments.

 Ensure customer experience by addressing customer concerns and resolving issues.

 Responsible for answering and routing phone calls, handling enquires.

 Preparing Daily status report, updating DSR on daily basis & sending to respective

Cnee with proper updates.

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About the Company

Hunarstreet Technologies Pvt.

Hunarstreet Technologies is focussed on making recruitment a reliable, fast, and transparent process. We are focussed on the myriad job opportunities in the Indian start-ups and understand these requirements in all its colours and designs. We are able to achieve a success rate of 87% in relevancy of...

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Import Customer Service ExecutiveFreight Forwarding Company

Job Description - Import Customer Service ExecutiveFreight Forwarding Company

About the Company

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