Surveying and assessing the loss, evaluating the value of the claim, and identifying the impacted parts of the vehicle
Involve interactions with the customers of our clients, making excellent soft skills and customer satisfaction a priority and satisfying queries of the insured.
Assessing the liability under the contract of insurance, Timely assessment & the ability to meet submission deadlines are crucial aspects of this role.
Conduct surveys using auto level and other survey equipment to gather data accurately and visiting the site to collect evidence of loss, i.e. Photographs, Videos, Statements/ CCTV Footage, etc
Collecting documents from customer (Claim forms, RC, DL, SV & KYC) and Claim inspection MIS need to be maintained
After allotting of claims, within 24 hr inspection need to be completed, Validating the bills & documents from customer or repairer of claims and process the payments
Adherence to all trainings as assigned by the organization
| Qualifications and Experience | |
| Diploma or Degree: | Graduate/PG/3 Years Diploma |
| Additional Qualification: | Certifications in insurance are highly valued. |
| Experience: | 0-7 Years |
| Age: | 19- 35 Years |
| Communication Skills: | Excellent communication skills and the ability to build rapport with customers. |
| Knowledge of Products: | Sound market knowledge about the latest insurance products. |
| Industry: | General Insurance/ Dealership Workshops /OEM |
| Functional Area: | Insurance |
| Role Category: | Motor Insurance/OEM |
| Employment Type: | Full Time |
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