IN-Associate_L2 Support_MS Engg_Advisory_Kolkata

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Associate

Job Description & Summary

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

Responsibilities:

• Preferred skills: .NET, C#, Sharepoint online, ServiceNow, MS stack
• Desire to work in a team environment with varying working shifts to provide 24x7 coverage/support.
• Role:
  1. Analyze and resolve issues raised by users through ServiceNow tickets and other channels, adhering to established response standards for timeliness and quality
  2. Validate data supplied by users and upload to systems using established processes
  3. Coordinate support activities with specialists on other teams
  4. Support testing and documentation

Mandatory skill sets:

L2 Support

Preferred skill sets:

.NET/Sharepoint/MS Stack

Years of experience required:

3-4 Years

Education qualification:

B.Tech/B.E./MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Technical Support

Optional Skills

Automated Testing

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date