Inbound/Outbound Sales & Customer Support Specialist

Ocean Clicks is currently seeking a highly motivated and skilled Inbound/Outbound Sales & Customer Support Specialist with EXCEPTIONAL ENGLISH COMMUNICATION SKILLS to join our fast-growing team. If you are passionate about sales, have exceptional communication skills, and are looking for a long-term opportunity, we want to hear from you! This position is based in Ahmedabad and requires immediate availability.

WORK FROM OFFICE

Responsibilities:

• Handle inbound/outbound sales calls from clients inquiring about products and quotes professionally and persuasively.
• Provide product and service information to potential customers, addressing their needs and concerns effectively.
• Close sales by actively promoting and upselling our offerings.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Collaborate with team members to achieve sales targets and contribute to the growth of the company.
• Continuously stay updated on product knowledge and industry trends to better serve customers.

Requirements:

• Fluent English communication skills, both written and verbal, are essential.
• Previous experience in inbound sales or customer service is preferred but not mandatory.
• Strong persuasive and negotiation skills to convert leads into sales.
• Ability to handle a high volume of incoming calls while maintaining a professional demeanor.
• Excellent problem-solving and active listening skills.
• Self-motivated and target-driven with a passion for achieving sales goals.
• Familiarity with CRM software and the ability to navigate multiple systems simultaneously.

TIP - If you have any knowledge or love for CARS. That's a plus. Not necessary though.

Qualifications:

• Freshers with exceptional English communication skills are welcome to apply.
• Candidates with previous experience in sales or customer service will be given preference.

To ensure your application is considered, please include the following in your response:

Type the number given in the Job Description to show you have gone through the complete description and understand the requirements in detail: (Answer: 4)

Benefits:

• Competitive salary ranging from ₹20,000 to ₹38,000 per month (dependent on experience and communication skills), with the potential for more based on performance.
• Lucrative incentives and commission structure in addition to the base salary as we progress.
• Extensive training to enhance your skills and maximize your potential.
• Opportunity for career growth and development within the company.
• Fun and vibrant work environment with supportive team members.

Please note:

1.) This is an inbound/outbound sales position, and the work schedule follows US timings (night shift).

2.) We are looking to HIRE ON IMMEDIATE BASIS and would like the candidate to resume Training program as early as next week.

To apply, please send your updated resume to or call 9512474242 (HR) or 9825643210.