India Operations executive - L3

Job Description

India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance.

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⦁    Debt Management / Collections – Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO

⦁    Claims Submissions

⦁    Customer follow ups

⦁    Dispute resolutions

⦁    Reconciliations

⦁    EFT allocations

⦁    Updating RMS

⦁    LD declarations

⦁    Raising CNR

⦁    Governance & IS Enablement 

⦁    Tools - RMS, LD, SOX Audits

⦁    MIS, EFTs, DN, Prelegal

⦁    Not Committed Debts

⦁    Support HC Validation and Control

⦁    Seat Optimization and Control

⦁    Vendor Payment 

⦁    DLP incident closures

⦁    Demand Notices

⦁    Payment reminder requests

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⦁    Account Receivables 

⦁    LD

⦁    PDD

⦁    FTDS

⦁    WCT 

⦁    C-Form

⦁    GST

⦁    Legal

⦁    Revenue Assurance 

⦁    Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enable revenue recognition in same Quarter

⦁    To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill

⦁    To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter.

⦁    Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure.

⦁    Tracking >90 days reversals for T&M and AMC cases

⦁    To track Project based billing and milestone

⦁    Flash weekly report on Revenue, Billing and Unbilled

⦁    Warehouse & Logistics 

⦁    Responsible for products operations to fulfil customer orders pan India

⦁    Responsible for end user spares & enterprises spares support for annuity biz        – CIS

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