Information Desk Staff Required At Airport

Position: Information Desk Staff Company: Bluespirit Location: Imphal, Manipur, India Contract Details: Full-time Bluespirit, a leading airport company, is seeking a dynamic and customer-oriented individual to join our team as an Information Desk Staff at our Imphal, Manipur location. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment. Key Responsibilities: - Greet and assist passengers with inquiries, providing accurate and timely information about flight schedules, airport facilities, and other relevant information - Handle incoming calls and respond to emails in a professional and courteous manner - Monitor flight arrivals and departures, and provide updates to passengers as needed - Assist with check-in procedures and issue boarding passes for passengers - Handle lost and found items and ensure proper documentation and return to owners - Maintain a clean and organized information desk area - Collaborate with other airport staff to ensure a smooth and efficient operation - Handle any customer complaints or issues in a professional manner and escalate to the appropriate department if necessary - Stay updated on airport policies, procedures, and safety regulations - Complete other duties as assigned by the supervisor. Qualifications: - High school diploma or equivalent - Previous customer service experience is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and constantly changing environment - Strong problem-solving skills and ability to handle difficult situations with patience and professionalism - Proficient in using computer systems and basic software applications - Willingness to work flexible hours, including weekends and holidays. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a team player with a passion for providing exceptional customer service, we invite you to apply for this exciting opportunity. Join the Bluespirit team and be a part of delivering a positive airport experience for our passengers.