P&L Management & Financial Tracking: Drive and manage the profit and loss (P&L) for the cyber delivery operations portfolio, performing financial analysis and ensuring alignment with business goals. Billing & Invoicing: Oversee the end-to-end billing process, including resolving billing issues and ensuring accuracy in client invoices. Resource & Time Tracking: Implement and manage robust time-tracking mechanisms for resources, ensuring accurate allocation of effort against projects and tasks. WBS Code Management: Develop and manage Work Breakdown Structures (WBS) and related project/cost codes to effectively track project progress, costs, and deliverables. Risk Management: Identify, assess, and mitigate operational and financial risks across all delivery projects, implementing effective risk management strategies. Reporting & Analysis: Generate regular, detailed reports on project performance, financial metrics (KPIs), budget variances, and operational efficiency for senior management and stakeholders. Process Improvement: Continuously identify operational inefficiencies and implement process improvements and re-engineering to increase performance, automation, and standardization within the delivery operations. Stakeholder Collaboration: Serve as the primary interface between the delivery, finance, sales, and management teams, ensuring clear communication and alignment on project status and financial performance. Compliance: Ensure all commercial operations adhere to internal policies, industry regulations (e.g., specific cybersecurity frameworks like NIST or ISO), and compliance standards. Experience: Minimum of 7+ years of experience in Commercial Operations, Finance Operations, or a similar role, with proven experience in P&L management and financial tracking. Education: A Bachelor's degree in Finance, Accounting, Business Administration, or a related field (MBA or a relevant professional certification is a plus). Financial Expertise: Strong analytical and financial modeling skills, with expertise in budgeting, forecasting, variance analysis, and interpreting data to drive actionable insights. Technical Proficiency: Familiarity with project management software, CRM systems (e.g., Salesforce), time tracking tools, and financial/ERP systems. Cybersecurity Context: An understanding of cybersecurity delivery operations, principles, and frameworks (e.g., NIST, ISO 27001) is desirable to navigate the domain effectively. Excellent leadership and communication skills, with the ability to influence and manage cross-functional teams. Strong problem-solving abilities and a data-driven mindset. High attention to detail and strong organizational skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
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