Infrastructure Engineering Senior Advisor - HIH Evernorth

NTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Position Overview

In this role, you will contribute to the Evernorth Big Data Services team and primarily support the Big Data Service Databricks, Snowflake. This is a hands-on position with visibility to the highest levels of Evernorth℠ management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques.

Responsibilities

This role provides counsel and advice to management on significant Infrastructure matters, often requiring coordination between organizations. Serves as the Sr. Advisor responsible for managing database structure for Big Data of information technology solutions. Leads the analysis and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions. Other key responsibilities include:

< >Provide support for Big Data Databricks, Snowflake, etc. Services.Implement and maintain Databricks platform on AWS & Azure.Experience in managing Databricks account administration, workspace administration, Cluster Policies and Unity Catalog.Implement and maintain Snowflake platform on AWS & Azure.Experience in monitoring, performance tuning and cost optimization. Strong experience in AWS technologies S3, EC2, EKS, ECS, Lambda, Route 53, EMR. CloudWatch, Cloud trail & KMS experience Implement, maintain, and optimize CI/CD & Infrastructure as Code pipelines along with experience in Jenkins, GitHub & TerraformProficient with languages like SQL, Python, PySpark and GOExperience in IT service management Incident Management, Problem Management, Change Management, ITIL Experience in working with vendor support to resolve technical issues.

Qualifications

Required Skills:

< >Proven experience with Databricks and Snowflake platform on AWS & Azure Solid grasp of S3, EC2, EKS, ECS, Lambda, Route 53, EMR. CloudWatch, Cloud trail & KMS experience Strong troubleshooting skills to identify and resolve issues efficiently.Excellent teamwork and communication skills, enabling effective collaboration with cross-functional teams.Prior experience required in IT Service Management - Incident Management, Problem Management, Change Management, ITILStrong vendor management skills and performance turning required. 

Required Experience & Education: 

< >13 to 16 years of experience Bachelor’s degree or better preferred 

Desired Experience:  

Location & Hours of Work

Hyderabad

Wednesday to Sunday Workweek with Monday & Tuesday Holidays

Night Shift (IST)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services