IN_Senior Associate_ Archer _ITRA _ Advisory _ Bangalore

Job Description & Summary:  

 We are seeking a highly skilled and experienced ServiceNow professional with 5–8 years of hands-on expertise in ServiceNow platform development and administration. The ideal candidate will have strong experience in integrations—particularly with Zabbix and Qualys—as well as a deep understanding of ITOM, Discovery, and API-based automation 

Responsibilities: 

• Design, develop, and implement ServiceNow integrations, with a strong focus on Zabbix ,Qualys and CyberArk. 

• Manage and enhance Request Management and Knowledge Management modules. 

• Configure and maintain ServiceNow Discovery, including MID Server installation and troubleshooting. 

• Develop and maintain integrations using REST and SOAP APIs. 

• Collaborate with cross-functional teams to gather requirements and deliver scalable ServiceNow solutions. 

• Ensure best practices in ServiceNow development, including code reviews, documentation, and testing. 

• Monitor and optimize performance of integrations and workflows. 

 Required Skills & Qualifications: 

• 5–8 years of experience in ServiceNow development and administration. 

• Proven experience with Zabbix and Qualys integrations (mandatory). 

• Strong knowledge of Request Management and Knowledge Management modules. 

• Hands-on experience with ITOM, Discovery, and MID Server setup. 

• Proficiency in REST/SOAP API development and integration. 

• Ability to work independently and collaboratively in a fast-paced environment. 

• Excellent problem-solving and communication skills. 

Preferred Qualifications: 

• ServiceNow Certified System Administrator or Implementation Specialist. 

• Experience with scripting (JavaScript, Glide). 

• Familiarity with CMDB and ITSM best practices. 

Required Skills & Qualifications: 

• 5–8 years of experience in ServiceNow development and administration. 

• Proven experience with Zabbix and Qualys integrations (mandatory). 

• Strong knowledge of Request Management and Knowledge Management modules. 

• Hands-on experience with ITOM, Discovery, and MID Server setup. 

• Proficiency in REST/SOAP API development and integration. 

• Ability to work independently and collaboratively in a fast-paced environment. 

• Excellent problem-solving and communication skills. 

Mandatory skill sets: 

• ServiceNow Certified System Administrator or Implementation Specialist. 

• Experience with scripting (JavaScript, Glide). 

• Familiarity with CMDB and ITSM best practices. 

Preferred skill sets: 

• 5–8 years of experience in ServiceNow development and administration. 

• Proven experience with Zabbix and Qualys integrations (mandatory). 

• Strong knowledge of Request Management and Knowledge Management modules. 

• Hands-on experience with ITOM, Discovery, and MID Server setup. 

• Proficiency in REST/SOAP API development and integration. 

• Ability to work independently and collaboratively in a fast-paced environment. 

• Excellent problem-solving and communication skills. 

Years of experience : 

8+ Years 

Education qualification: 

• ServiceNow Certified System Administrator or Implementation Specialist. 

• Experience with scripting (JavaScript, Glide). 

• Familiarity with CMDB and ITSM best practices.