IN_Senior Associate_ Business Analyst_GCC_Advisory_Bangalore

Job Description & Summary 

A career within ITFT Consulting Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences. 

*Responsibilities: 

• Lead end-to-end business analysis including requirement gathering, process mapping, gap analysis, and functional documentation (BRD, FRD, user stories). 

• Work directly with multinational stakeholders to understand business needs, translate them into actionable insights, and support solution design. 

• Apply structured Big 4–grade consulting methodologies to assess processes, identify inefficiencies, and recommend improvements. 

• Conduct data analysis, KPI tracking, and business performance reviews across functions such as operations, finance, customer experience, supply chain, or technology. 

• Collaborate with engineering, product, and cross-functional teams for system enhancements, integrations, testing, and rollout support. 

• Ensure solutions comply with relevant governance, risk, audit, and financial controls. 

• Facilitate workshops, stakeholder reviews, and change management activities. 

• Mentor junior analysts and contribute to standardizing BA practices and templates. 

• Proven experience working with multinational clients and senior business stakeholders. 

• Background in Big 4 consulting or structured consulting environments is highly desirable. 

• Strong understanding of business processes across finance, operations, customer journeys, or product lifecycle management. 

• Hands-on experience with documentation tools, process modeling (BPMN), and analytics (Excel, Power BI/Tableau, SQL preferred). 

• Excellent communication, requirements elicitation, problem-solving, and stakeholder management skills. 

• Experience working in Agile or hybrid delivery models. 

*Mandatory skill sets 

• Enterprise level Agile experience 

*Preferred skill sets 

• Certification in PSM/PMI ACP/ICP ACC or any other globally accepted 

Agile/Scrum certifications desirable. 

*Years of experience required 

• • 7–12 years of BA experience across general industries; preference for finance/banking/financial operations. 

*Education Qualification 

• BE/BTech /MBA