IN_Senior Associate_ServiceNow Integration Developer_Digital Integration_Advisory_Gurgaon

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

*Why PWC

about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description

Mandatory skill sets:

• Implementation of ITSM workspaces • Creation and management of Service Request Items (SRIs), Knowledge Base (KB) articles • Creation of all necessary artifacts to support Catalog development and integration, including design diagrams, knowledge articles, test scripts, and details of any roles or rules used by the integration. • Documentation: Creation and maintenance of comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow. • Exposure to Idea, Demand and Project form modifications and automations • Exposure to policy implementation, policy exceptions, issue & risk • Knowledge Article and Reporting Module • JavaScript (in context of ServiceNow) • In-depth knowledge of script includes, Client Scripts and Business rules • Exposure to scheduled Job, scheduled reports, Transform Script • Knowledge of notification set-up, Inbound email actions • Complex catalog items and record producers  • Workflow and Flow Designer configuration • REST and SOAP Method Integration - Inbound and Outbound Integration setup with 3rd party application using SNOW API • Good Knowledge of CMDB and Service Catalog: Business Application, Business Service, Application Service, Business Capability and CI Relationship • Debugging of different types of Client Script, Script Include and Business Rules, Script Action. • Process Automation

Preferred skill sets:

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

ServiceNow Now Assist

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

June 17, 2026