Inside Sales Client Success & Sales

• Act as the main point of contact for clients, building strong relationships and ensuring high satisfaction through proactive support and training.
  


• Monitor client engagement to identify opportunities for upselling, cross-selling, and increasing product adoption.
  


• Resolve client issues promptly while gathering and sharing feedback to improve products and services.
  


• Generate and qualify leads through cold outreach, email campaigns, and social selling strategies.
  


• Deliver product demos, manage the sales pipeline, and negotiate deals to meet or exceed revenue targets.
  


• Maintain accurate records in the CRM and stay informed on industry trends and competitor activity.
  

Requirements

• Fresher with a minimum of 2 years of experience in inside sales, client success, or a related role.
  


• Proven track record of achieving and exceeding sales targets.
  


• Excellent communication, interpersonal, and presentation skills.
  


• Strong relationship-building and client management capabilities.
  


• Ability to understand and effectively communicate technical concepts.
  


• Proficiency with CRM software (e.g., Salesforce, HubSpot) and other sales tools.
  


• Self-motivated, results-oriented, and able to work independently.
  


• Excellent problem-solving and analytical skills.