Inside Sales Executive at BabyMD

About BabyMD

BabyMD is a fast-growing pediatric healthcare chain dedicated to holistic, child-centric care. We combine expert pediatric, therapy and developmental services to support children and their families with compassion, expertise and convenience.

Role Overview

We are looking for a proactive and customer-focused Inside Sales Executive to manage customer acquisition, retention and service excellence. This role involves coordinating between parents, doctors, managing inquiries and promoting our various packages — all handled from the office.

The position comes with attractive performance-based incentives for meeting sales and service targets.

Key Responsibilities

Sales & Customer Acquisition:

● Engage with parents and new leads to promote BabyMD’s services and vaccination packages.

● Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales.

● Maintain lead trackers, follow-ups and CRM updates for all new prospects.

Customer Retention & Service:

● Ensure an excellent parent experience from first inquiry to ongoing care.

● Build and maintain long-term relationships with existing parents to drive repeat visits.

● Collect and act on parent feedback to continuously improve service quality.

● Coordinate with the operations and clinical teams for smooth scheduling and follow-ups.

Customer Support:

● Manage daily appointment bookings and scheduling between parents and doctors.

● Assist with billing, payments and administrative support.

● Prepare and share daily/weekly sales and service performance reports.

● Bachelor’s degree in any field.

● 1–3 years of experience in sales, business development or inside Sales (healthcare, wellness or education preferred).

● Excellent communication and interpersonal skills.

● Strong organizational, negotiation and follow-up abilities.

● Comfortable working from the office.

● Energetic, target-oriented and passionate about working with families and children.

● Competitive salary with attractive performance incentives.

● Opportunity to work with a rapidly growing pediatric brand.

● Training and development in healthcare marketing and operations.

● Supportive, collaborative and growth-driven work culture.

How to Apply

Please send your resume and cover letter to: 📧 [email protected]

Website: www.babymd.in

If you are a motivated professional with a passion for customer service, sales excellence and operational efficiency, we invite you to apply for this role. Join BabyMD and contribute to our mission of delivering high-quality, child-focused healthcare services with compassion and care.