Inside Sales Executive_Manufacturing Industry

Job Summary:

Key Responsibilities:

• Client Management:
• Develop and maintain strong relationships with existing customers.
• Address client inquiries, provide product information, and resolve customer issues.
• Act as a point of contact for clients, offering post-sales support when necessary.
• Sales Activities:
• Generate new business opportunities by identifying potential customers through various channels such as phone calls, emails, and online platforms.
• Qualify leads and convert them into sales opportunities.
• Achieve and exceed sales targets and KPIs as set by management.
• Prepare accurate quotes and pricing for customers, ensuring timely follow-up.
• Product Knowledge & Consultation:
• Develop in-depth knowledge of company products and services, understanding their features, benefits, and applications.
• Provide consultations and offer appropriate solutions to clients based on their manufacturing needs.
• Sales Coordination:
• Collaborate with the external sales team to manage customer accounts, ensuring smooth delivery of products.
• Coordinate with the production, logistics, and operations teams to ensure order fulfillment.
• Reporting:
• Maintain accurate records of customer interactions, sales activities, and pipeline status in the CRM system.
• Prepare and submit regular sales reports to management, tracking sales performance and forecasting.

Required Qualifications & Skills:

• Education: Bachelor's degree in Business, Marketing, or a related field.
• Experience: Minimum of 2-3 years of experience in inside sales, preferably in the manufacturing sector.
• Skills:
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Sales-oriented mindset with a focus on customer satisfaction.
• Problem-solving abilities and a proactive attitude.
• Knowledge of manufacturing processes and industry trends is an advantage.

Preferred Qualifications:

• Prior experience in B2B sales within the manufacturing or industrial sector.
• Knowledge of product categories such as machinery, industrial equipment, or raw materials.
• Ability to understand technical specifications and provide consultative sales solutions.

Compensation:

• Competitive base salary plus commission.
• Benefits: Health insurance, paid time off, and retirement plans.

Working Hours:

• Full-time position, Monday to Friday, 9 AM – 6 PM.