Inside Sales Team Lead

Overview

As the Inside Sales Team Lead for Siemens Smart Infrastructure, Electrical Products, in India and ASEAN focusing on the M3 price-sensitive market segment, you will lead a team of Inside Sales representatives in the assigned countries. Your role involves ensuring that your team engages effectively with our customers and collaborates with our channel partners to enable business via our digital channels. You will guide your team in identifying and developing new customers, and you will be responsible for achieving the annual sales growth targets.

Your daily responsibilities include:

• Building, mentoring, and developing a diverse team of Inside Sales representatives. You will manage process excellence, drive operational improvements, and encourage creativity in virtual and technology-enabled selling approaches.
• Driving collaboration with the broader field sales teams, as well as other supporting and country functions, to enable team members to enhance customer relationships.
• Coaching your team on customer prospecting, account planning, developing more efficient sales activities, and increasing sales revenues in the M3 market segment.
• Defining and implementing inside sales processes, workflows, and tool usage to drive productivity.
• Maintaining accurate team records of telecalling, sales activities, and customer interactions. 
  
  
• Preparing regular reports on sales performance, market trends, and customer feedback. 
• Staying updated on external industry trends related to Inside Sales, Virtual Selling, and Digital communications, as well as competitor activities, and advancements in low-voltage switchgear technology. 

Qualifications: You are the ideal candidate for this position if you…

• Excel in team leadership and coaching, are motivated to be part of a fresh and innovative setup, and are eager to build and manage a team
• Demonstrate strong planning and execution skills, ability to lead from the front, mentor and coach team members to achieve desired goals
• Enjoy working in Sales and are inspired to see the vision for Inside Sales come alive.
• Have a customer-focused mindset with a proactive approach to problem-solving
• See Virtual Selling as more than a buzzword: You understand the seamless integration of digital engagement (e.g., Digital Selling, virtual communication, use of social media) with customers to ensure an outstanding customer experience
• Have over 8 years of relevant work experience with a minimum of 3 years of proven experience in inside sales, preferably in a B2B setup.
• Possess experience in the Low-voltage Switchgear Products industry or a similar B2B industry (e.g., Building products, lighting, etc.), and have experience selling via channel partners
• Demonstrate excellent listening skills and have an open, communicative style that conveys excitement over phone or video calls.
• Have experience managing international teams spread across different countries
• Excel in data analytics and understand how to drive performance.