XPO India Shared Services

XPO

      Overview

At XPO, the Instructional Designer plays a critical role in building high-quality, scalable learning solutions that support employee capability, performance, and business outcomes. This role blends strong instructional design skills with hands-on content development and is ideal for a mid-level L&D professional who thrives in a fast-paced, stakeholder-driven environment.

The role is an individual contributor position, owning assigned workstreams end-to-end while collaborating closely with SMEs, program managers, and senior instructional designers.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.

We provide free transport facilities.

Location: Pune

Timing: 1:00PM – 10:00PM

What you’ll do on a typical day:

Instructional Design

• Translating business and performance needs into learner-centered solutions using established instructional design models (e.g., ADDIE, SAM).


• Conduct learning needs analysis with internal stakeholders and subject matter experts.


• Design clear learning objectives, instructional strategies, and assessment approaches aligned to defined outcomes.


• Create storyboards, design documents, and learning maps for self-paced, virtual, and blended programs.


• Ensure alignment with company learning standards, branding, accessibility, and quality guidelines.

Content Development

• Develop engaging learning content including eLearning modules, facilitator guides, learner guides, job aids, assessments, and microlearning assets.


• Use approved authoring tools (e.g., Articulate Rise/Storyline, Captivate, Premiere Pro, Aftereffects) to build digital learning experiences.


• Write effective instructional copy, scenarios, scripts, and feedback text tailored to adult learners.


• Incorporate interactivity, practice activities, and knowledge checks to reinforce learning.


• Maintain and update existing learning assets based on feedback, business changes, or performance data.

Collaboration & Delivery

• Partner with SMEs to extract, validate, and refine content efficiently.


• Manage assigned deliverables, timelines, and review cycles with minimal supervision.


• Incorporate stakeholder and QA feedback quickly while maintaining quality standards.


• Collaborate with program leads and senior IDs to continuously improve learning effectiveness and efficiency.

Role Scope & Leveling

• Operates independently on well-defined projects and contributes to moderately complex learning initiatives.


• Applies standard instructional design practices with growing depth and confidence.


• Requires limited guidance but escalates risks and dependencies appropriately.


• Does not manage people but may support or informally guide junior team members.

What you need to succeed at XPO:

At a minimum, you’ll need:

• Bachelor’s degree in Instructional Design, Education, Learning Sciences, Communication, or a related field.


• 3 to 6 years of experience in instructional design and/or learning content development within a corporate or professional environment.


• Solid understanding of adult learning principles and instructional design best practices.


• Proven hands-on experience developing digital learning content using industry-standard tools.


• Strong written communication, attention to detail, and stakeholder collaboration skills.


• Ability to manage multiple priorities and deliver on deadlines.

Preferred Qualifications

• Experience supporting global or distributed learners.


• Familiarity with LMS platforms and basic learning metrics.


• Experience designing learning for functional, technical, or leadership audiences.


• Awareness of accessibility standards (WCAG) and inclusive learning practices.


• Exposure to agile or iterative learning development approaches.

Core Competencies

• Learner-first mindset


• Execution excellence and quality focus


• Collaboration and stakeholder partnership


• Adaptability and continuous learning


• Clear communication and problem-solving

Be part of something big.

Be part of something big