Intelligence Operative - Consumer Research Insight

About the Role

We're hiring an Intelligence Operative to be the connective tissue between what clients need and what product delivers. You'll run engagements end-to-end, keep quality high under pressure, and spot the moments where a project can become a partnership.

What You'll Actually DoClient Ownership & Delivery

• Own assigned client accounts from brief to final delivery — not just coordinate, actually lead.


• Be the point of contact clients trust: proactive, clear, and on top of every moving part.


• Communicate findings in ways that connect to business action, not just summarize the data.


• Build relationships that create room for expansion through excellent work, not pitching.

Research Execution & Quality

• Lead day-to-day research planning, analysis, and synthesis across active engagements.


• Work with analysts and research teams to ensure methodological rigor and sharp outputs.


• Bring structure to ambiguous briefs — turn a messy client ask into a research question worth answering.


• Hold deliverables to Consuma's quality standards before anything goes to a client.

Who We Think This Is For

Experience: 2+ years in consumer insights, market research, brand strategy, consulting, or a related field.

You're likely coming from:

• A research firm (Nielsen, Kantar, Ipsos, GfK, MRG).


• An agency planning or strategy team.


• A brand-side insights role at a major consumer company.


• A boutique consulting or intelligence practice.

You Probably

• Have run research engagements end-to-end — not just executed a slice of someone else's project.


• Can take a vague brief and push back on it intelligently before the work begins.


• Are strong analytically and even stronger at synthesis — you know the insight isn't the data, it's what the data means.


• Write and present clearly, with a point of view, not just a summary.


• Are comfortable being the most senior person in the room on a client call.

This Role Is Probably Not For You If

• You need a fully scoped project to get started.


• You're more comfortable executing than owning.


• You'd rather someone else handle the client relationship while you do the analysis.