If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to hire Intercompany COE Manager - Technical Operations in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. This exciting role offers opportunity to:
Requirement:
Key Tasks and Responsibilities:
Operational Support, Governance & Process Enablement
o Act as the primary escalation point for transaction issues, system errors, netting exceptions, and process breakdowns.
o Support global standardization and centralization initiatives to strengthen controls, compliance, and process consistency.
o Coordinate system configuration, master data corrections, and technical requests impacting intercompany operations.
o Provide technical and operational support for month-end and year-end close activities, ensuring timely issue resolution and process continuity.
Technology & Digital Transformation
o Lead the identification, evaluation, and implementation of technology solutions supporting intercompany processes.
o Drive automation initiatives utilizing ERP capabilities, workflow tools, RPA, AI, analytics, and reporting solutions.
o Partner with IT and Digital teams to define requirements, prioritize enhancements, and support system implementations.
o Develop business cases for investment in technology solutions and process improvements.
o Establish and maintain a technology roadmap for the IC COE.
Strategic Project Management
o Lead cross-functional projects from concept through implementation and stabilization.
o Manage project scope, timelines, risks, dependencies, and stakeholder communications.
o Coordinate global initiatives impacting intercompany accounting, settlement, invoicing, reconciliations, and dispute mgmt.
o Ensure project governance standards are maintained, and project benefits are measurable.
Process Improvement & Standardization
o Analyze current state processes and identify opportunities to simplify, standardize, and automate.
o Lead Lean, Continuous Improvement, and process optimization initiatives.
o Implement best practices and global standards across regions and business units.
o Support end-to-end process redesign activities.
o Data Analytics & Reporting
o Develop dashboards and KPIs to monitor process performance and project outcomes.
o Leverage data analytics to identify root causes of aged balances, reconciliation issues, and operational inefficiencies.
o Deliver insights and recommendations to senior leadership.
Stakeholder Management
o Act as a trusted advisor to Finance, Controllership, Shared Services, and Operational teams.
o Facilitate workshops and solution-design sessions with key stakeholders.
o Build strong partnerships with regional and global process owners.
o Present project updates and transformation progress to leadership teams.
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