International BPO Chat process in Kolkata

Salary :

₹480,000 monthly

Company : 2coms

Job Type : Full Time

Kolkata, India

Job Description - International BPO Chat process in Kolkata

Customer Support Associate – International Chat billing

Location: DLF 2, Rajarhat, Kolkata

Industry: International BPO / Telecommunications

Job Type: Full-Time | Work From Office

Salary: Up to ₹4.8 LPA + Incentives

Job Overview:

Join a leading multinational telecommunications company and build your career in international customer support and chat sales. We're looking for dynamic professionals who can engage customers through live chat, provide excellent service, and drive upselling opportunities.

Key Responsibilities:

• Handle international customer queries via live chat

• Billing process products/services to customers

• Deliver exceptional customer experience and issue resolution

• Meet sales and quality targets

• Collaborate with internal teams to ensure customer satisfaction

Requirements

Minimum 1 year of International BPO Chat billing experience
Excellent written and spoken English
Undergraduate/Graduate/Postgraduate candidates can apply
Only female candidates can apply. Comfortable with rotational 24/7 shiftsMust be based in Kolkata and willing to work from the office

Benefits

Performance Incentives
Both-side Cab Facility
Shift Allowances
High Medical Insurance Coverage
Internal Job Postings (IJP) & Career Growth Opportunities

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