International Voice Process(freshers) Kolkata clone

Company : 2coms

Job Type : Full Time

Kolkata, West Bengal

Number of Applicants

:

000+

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Job Description - International Voice Process(freshers) Kolkata clone

Title: International Customer Support Executive –
Voice Process

Location: Newtown, Kolkata

Job Type: Full -Time

Industry: BPO / International Voice Process /
Customer Support

Job Description: We are hiring an International Customer Support Executives for a reputed multinational company in Kolkata. The role
involves handling voice -based interactions with international customers,
resolving queries, and delivering high -quality customer service while meeting
performance standards.

Key Responsibilities:

• Handle inbound and/or outbound voice calls
from international customers
• Understand customer concerns and provide accurate and timely resolutions
• Maintain professionalism and ensure customer satisfaction on every call
• Document customer interactions and update systems accurately
• Meet quality, productivity, and compliance benchmarks
• Work collaboratively with internal teams when required

Requirements

• Only Freshers can apply, experienced candidates are not eligible

• Undergraduate or graduate degree in any discipline

• Excellent spoken and written communication skills in English

• Willingness to work in rotational shifts, including night shifts

• Immediate joiners only

Work Details:

• Work Mode: Work From Office

• Shift: Rotational shifts (including night shifts)

• Interview Mode: Virtual

Benefits

•
Salary: 22k inhand(CTC)
• One -way cab facility provided
• Opportunity to work with a reputed global MNC
• Career growth and exposure to international processes

Other Job Details / Key Pointers:

• Â·   Location: Newtown, Kolkata (WFO)
Â·         Age: Open (as per policy)
Â·         Gender: Male / Female
Â·         Eligibility: Only Freshers can apply, experienced candidates are not eligible, Immediate joiners only
Â·         Qualification: Undergraduate / Graduate
Â·         Pass -out Year: Any
Â·         Shift: Rotational (incl.
night shifts)
Â·         Payroll: Direct MNC payroll
Â·         Communication: Excellent English (Verbal)
Â·         Salary: 22k inhand (CTC)
Â·   Relocation: Not available

•

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