Invoicing Administrator

The role

The Invoicing Administrator is responsible for ensuring accurate and timely generation, validation, and distribution of customer invoices. This role supports the Order-to-Cash (OTC) process by collaborating with cross-functional teams to resolve billing issues, maintain data integrity, and improve invoicing efficiency.

Key Responsibilities:
- Generate and validate customer invoices based on contractual terms and service delivery.
- Ensure timely distribution of invoices to clients via appropriate channels.
- Reconcile billing data with financial systems and resolve discrepancies.
- Collaborate with Sales, Customer Service, and Finance teams to address invoicing queries.
- Maintain accurate records of billing activities and support audit requirements.
- Monitor and report on invoicing KPIs and aging reports.
- Assist in process improvement initiatives to enhance billing accuracy and efficiency.
- Support month-end and year-end closing activities related to invoicing.
- Able to work under pressure especially during quarter-end months due to high volume of invoices and requests from stakeholders.

What you’ll bring

Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- 2+ years of experience in billing, invoicing, or accounts receivable.
- Proficiency in ERP systems (preferably Oracle) and Microsoft Office.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and organizational abilities.
- Effective communication and interpersonal skills.

Preferred Skills:
- Experience in a shared services or multinational environment.
- Familiarity with automated invoicing tools and digital workflows.
- Knowledge of revenue recognition principles and compliance standards.