IP Admin Senior Analyst

We are looking for a applicant to join our Trademark IP Admin team in Noida. This is an amazing opportunity to work with Trademark Clients. The colleague will be reporting to the Manager/Sr. Manager. We have a great skill set in Intellectual Property domain and we would love to speak with you if you have skills in Trademark domain.  

About You – experience, education, skills, and accomplishments  

• Exceptional Trademark domain expertise; experience to work on different IPMS' is added advantage and preferable
• Client Centricity and strong relational skills to work cohesively with cross functional services
• IPMS Product Knowledge and familiar to usage of 3rd party IP databases
• Excellent written & verbal communication skills
• Knowledge of IP products & laws
• Proficiency in Microsoft office suite programs, including PowerPoint, Word, Excel, Outlook, etc
• Minimum bachelor’s degree

What will you be doing in this role? 

• Responsible for providing end-to-end IP lifecycle management support to our clients and help them reduce the cost of their operations, enabled by strong operational delivery, supplemented with continuous improvement. 

• Prepare and file documents with the Patent and Trademark Office, tracking foreign filing deadlines, and maintaining accurate records in compliance with the standard operating procedures (SOPs).  

• Liaise with international associates to manage foreign filings and prosecution activities. 

• Manage the IP Management Systems by calendaring statutory and non-statutory deadlines, reviewing patent and trademark prosecution documents, and ensuring data integrity. 

• Address all customer requests and issues to satisfactory conclusion

• Escalate critical client issues to reporting manager and perform Root Cause Analysis (RCA)

• Ensure periodic Quality reviews and provide recommendations to optimize the existing process

• Value additions to the existing processes and help clients achieve their business objectives

• Adhere to all internal and external deadlines

• Ensure all process documents are current, and updates are implemented without any gaps

• Support administrative tasks related to patent and trademark prosecution while staying updated on PTO guidelines and procedures. 

• Support the new members within the team with process training, providing query support, and performing quality checks. 

About the Team   

This position exists to drive client engagement and business growth cohesively. The main purpose of this role is to understand the client needs and recommend best possible service offerings within IP Admin Team. Onboarding and successful transition of new clients and services and to ensure seamless transition from Business Take-On (BTO) to Business as Usual (BAU). The position is also responsible for coming up with self-improvement initiatives to drive client delight, building capability within the limits of functional policies and guidelines. 

Hours of Work  

• This is a full-time role requiring 40 working hours per week based out of Noida, India (IST).

• Work Mode-Hybrid as per Clarivate location

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.