We are looking for a proactive and detail-oriented IT Administrator to build and manage the organization’s IT infrastructure, systems, and security practices from the ground up. This role goes beyond routine IT support and requires full ownership of IT operations, device management, access control, and security governance. You will play a critical role in establishing a secure, scalable, and well-structured IT environment that supports business growth.
You will act as both an IT Administrator and a Security Custodian, ensuring that systems, devices, and processes are aligned with best practices in security, compliance, and operational efficiency. The role requires a balance between agility and control, making it ideal for someone who can think strategically while executing hands-on in a fast-paced environment.
Requirements
Key Responsibilities
Establish and enforce IT policies, standards, and operating procedures for systems, devices, and access management
Manage IT assets and device lifecycle, including procurement, allocation, tracking, and retirement
Implement and maintain device management systems, ensuring compliance with security configurations
Control user access through role-based permissions and enforce least-privilege principles
Set up and manage IT helpdesk operations, including ticketing systems, SLAs, and issue resolution
Provide day-to-day technical support and manage escalations efficiently
Implement security controls such as endpoint protection, MFA, patching, and monitoring
Maintain logs, audit trails, and ensure strong cybersecurity hygiene across the organization
Oversee onboarding and offboarding processes, including account setup, access provisioning, and device recovery
Coordinate with vendors for procurement, licensing, and IT services while managing costs and renewals
Maintain IT documentation, compliance records, and readiness for audits or due diligence
Automate IT processes such as updates, backups, and compliance checks to improve efficiency
Manage basic server room and on-premise infrastructure including networks, routers, and physical security
What Makes You a Great Fit
Strong experience in IT operations, infrastructure management, and end-user support
Hands-on expertise with Windows and macOS environments
Solid understanding of device management, access control, and IT security practices
Experience implementing IT policies, documentation, and governance frameworks
Knowledge of cybersecurity fundamentals including endpoint security, authentication, and risk monitoring
Ability to manage IT assets, vendors, and procurement processes effectively
Strong problem-solving skills with the ability to handle technical issues independently
Experience in fast-paced or startup environments is a plus
Excellent organizational and documentation skills for maintaining structured systems
Proactive mindset with a strong sense of ownership and accountability
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