IT- Administrator

About the Role

We are not looking for someone who just keeps the lights on. We are hiring an IT Administrator who takes genuine ownership — builds systems, ensures nothing breaks silently, and wants to grow into a senior IT Operations role in a fast-scaling environment.

Key Responsibilities

Network & Infrastructure

• Manage and monitor LAN/WAN, Wi-Fi, switches, routers, and access points.
• Administer Cloudflare — domain management, DNS records, redirect rules, WAF, and security settings.
• Configure and maintain Sophos Firewall or equivalent — rules, policies, and threat management.
• Monitor network performance and troubleshoot connectivity issues proactively.

Windows / Linux Server Administration

• Install, configure, and maintain Windows Server — Active Directory, DNS, DHCP.
• Manage Linux (Ubuntu) servers — user management, updates, and Bash scripting.
• Ensure server health via regular patching, backups, and performance monitoring.

Hardware & Asset Management

• Maintain complete inventory of all hardware, software licenses, and peripherals.
• Handle procurement, deployment, and decommissioning of IT assets.
• Coordinate repairs and warranty management with vendors.

OS Troubleshooting & End-User Support

• Troubleshoot issues across Windows, Linux, and macOS environments.
• Set up and configure desktops, laptops, printers, and peripherals.
• Ensure zero drop-offs in employee onboarding and offboarding IT processes.

Google Workspace & Microsoft 365 Administration

• Manage Google Workspace — users, groups, Drive policies, and security settings.
• Administer Microsoft 365 (Office 365) — user management, licensing, and admin console.
• Configure SSO, MFA, and email security policies (SPF, DKIM, DMARC).

Security & DLP

• Maintain endpoint protection and ensure all systems are updated and compliant.
• Support IT security audits and enforce acceptable use policies.
• Knowledge of DLP (Data Loss Prevention) tools and policies will be an added advantage.

Process & Documentation

• Every recurring IT task should have a documented, improvable process within the first 60 days.
• Identify automation opportunities and suggest improvements proactively.

What You Bring

• 3–5 years of hands-on experience as an IT Administrator or Systems Administrator.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of networking protocols — TCP/IP, DNS, DHCP, VLAN.
• Hands-on experience with Sophos Firewall or any next-gen firewall.
• Working knowledge of Cloudflare — domain, DNS records, redirect rules, WAF, and security.
• Windows Server — Active Directory, DNS, DHCP.
• Linux (Ubuntu) — SSH, Bash scripting, system administration.
• Google Workspace and Microsoft 365 (Office 365) administration.
• Hardware troubleshooting — desktops, laptops, printers, network devices.
• High attention to detail — nothing slips through.
• Proactive mindset — identify issues and fix them before they become blockers.
• Strong communication skills across all levels of the organization.

Why This Role Matters

You will be the IT backbone of our organization — ensuring infrastructure never lapses, systems never stall, and every employee-facing IT process runs without friction as we continue to grow. This is a role for someone who wants to own IT operations end-to-end and grow into a senior IT leadership position.

Location: Ahmedabad (In-office)    Reporting to: Senior IT Administrator