IT Business Analyst

Contract Type: Full Time, Permanent

Location: Noida JOB OVERVIEW
As an IT Business Analyst, you will bridge the gap between the business and IT departments by understanding business requirements and translating them into technical specifications. You will work closely with stakeholders to analyze business needs, identify opportunities for improvement, and implement technology solutions that drive business efficiency and effectiveness. The IT Business Analyst is a key role within the Global IT team, spanning all phases of a project and/or BAU releases. This can include requirements gathering, testing, training and implementation the agreed business scope.

ABOUT THE ROLE

Analysis and Solution Definition

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into detail, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with business delegates and SMEs, analyse information needs and functional requirements and deliver the artefacts as needed. Artefacts will include, functional requirements (Business Requirements Document or equivalent), Use Cases, end to end scenarios; developing requirements specifications according to standard templates, using natural language.
• Demonstrate the ability to understand the opportunities and constraints associated with use of one or more solution options and work with stakeholders at all levels to explore and articulate the fit and gaps with current and/or potential business requirements in order to achieve agreed business outcomes
• Successfully engage in multiple initiatives simultaneously
• Work independently with users to define concepts and under direction of project managers
• Learn the functions of different IT platforms and solutions designed in a project or a BAU release.

Testing and Implementation

• Define / support test case definition and the testing activities to validate whether the requirements have been met. Competence with reviewing test scripts, test plans and test scenarios ensuring that they are based on the as-is state as well as the to-be models and testing the functionality of the physical product.
• Provide guidance and support business team members in test script development for UAT.
• Assist in test issue resolution. Validate and recreate issues reported by the business testers.
• Work with developers as functional tester to support resolutions in a timely manner.
• Participate in the execution of test scripts during system test.
• Provide End-User Support after a release
• Support training as required with the knowledge of the business requirements.

Project Execution

• Takes input from supervisor and appropriately and accurately applies comments/feedback.
• Communicates and applies project standards.
• Consistently delivers high-quality services to our clients.

ABOUT YOU

Qualifications & Training:

• 5+ years’ experience in Business Analysis, requirements development and management.
• Demonstrable experience in creating requirements artifacts - Essential
• 2+ years’ experience in test development/coordination - Essential
• Tertiary qualifications in a business discipline – Desirable
• Worked on projects using a waterfall and agile methodology – Essential
• Flexibility in working hours during key phases – Desirable
• Self-Motivated and Team Player – Essential
• Ability to build trusted relationships with various stakeholders – Essential
• Understanding of Project Management – Essential.
• Demonstrate strong behaviour and leadership that aligns with the divisions leadership.
• Able to liaise with business and technology teams to monitor and resolve ongoing business and technical issues.
• Provide adequate and timely reporting to their project manager.
• Understands how to communicate difficult/sensitive information tactfully.
• Manages the process of innovative change. Suggests areas for improvement in internal processes along with possible solutions.

Technical Acumen

• Demonstrate working knowledge of working with various software development methodologies including waterfall and Agile.
• Basic understanding in the areas of application programming, database and system design. Basic knowledge of SQL databases and data warehouses.
• Experience working with test management, testing tools, use cases and the testing functions within the software development lifecycle.
• Understands Internet, Intranet, Extranet and client/server architectures. Understands how legacy and web-based systems interface with each other
• Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Strong analytical skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguardingand recognisesits importance in enabling the best possible student experience and outcomes. Forsuccessful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.

We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.