IT Director, ERP Services

About Gen

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.

Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.

When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.

At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.

If this sounds like you, we’d love you to be part of Gen.

About the Role

The Director Business Application Services – Finance (IT) role is pivotal in ensuring alignment with our corporate strategy, enhancing operational efficiencies, and providing a competitive advantage. As a key member of the leadership team, the Director will collaborate closely with other leaders in IT and business functions to optimize application value, ensuring the security, quality, and compliance of our application landscape.

The Gen Business Applications team’s mission is to champion business and customer success across Finance technology by understanding the unique needs of our users and delivering innovative solutions for delightful user experience and impactful business outcomes.

Keu Responsibilities

• Developing and implementing a comprehensive strategy for business applications to support our Finance organization’s goals and objectives.

• Leading, mentoring, and developing a successful team of IT professionals globally across the US, India, and the Czech Republic. Fostering a culture of innovation, excellence, and ongoing improvement.

• Maintaining operational effectiveness while implementing change strategies. Implementing governance, standard methodologies, and metrics for application lifecycle management, including development, release management, change control, maintenance, and support.

• Working with internal security and governance teams to ensure compliance with relevant laws, regulations, and industry standards. Leading risk management processes to identify, assess, and mitigate risks associated with applications.

• Owning and managing financial applications and boundary systems like Oracle ERP, Oracle fusion cloud, Blackline, Kyriba, Virtual Trader, Oracle Cloud EPM (Hyperion), and more.

• Building constructive and effective relationships inside and outside the organization. Supporting Finance teams globally, including Procurement, Accounts Payables, Payments, General Ledger, Cash Management, FP&A, Statutory & Audit, Global Tax and Mergers & Acquisitions(M&A).

About You

• 15+ years of experience leading global Business technology teams in large enterprises, with proven knowledge of financial application architecture, technologies, and best practices for SaaS technologies, including Oracle and boundary applications,

• Exceptional communication and interpersonal skills, with the ability to collaborate with executives, customers, vendors and teams across the organization.

• Project management skills, including experience with agile/waterfall methodologies and change management. Expertise in Software Development Lifecycle (SDLC) at scale

• Excellent analytical and problem-solving abilities, proficiency in data analysis and performance metrics.

• Understanding financial principles and the ability to manage budgets and optimize costs.

• Leadership and decision-making skills, with the ability to foster a culture of continuous improvement.

• Prioritization of business and customer needs, driving initiatives that enhance customer satisfaction and business value.

What’s Next

• TA Screening Call

• Functional/Technical Interview

• Final Hiring Manager Interview

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Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.