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1. Job Purpose:
To manage and maintain IT infrastructure and computerized
systems in compliance with GMP,
Data Integrity, and regulatory requirements (EDQM, USFDA,
WHO), ensuring smooth plant
operations and audit readiness.
2. Key Roles & Responsibilities:
2.1 IT Infrastructure Management
Maintain and support all IT assets including desktops,
laptops, servers, printers, and networking
equipment
Ensure proper functioning of LAN/WAN, internet, firewall,
antivirus, and CCTV systems
Perform installation, configuration, and troubleshooting of
hardware and software
2.2 Regulatory Compliance & Data Integrity
Ensure compliance with 21 CFR Part 11, EU Annex 11, and
ALCOA+ principles
Maintain user access control, audit trails, and system
security
Support Computer System Validation (CSV) activities
(IQ/OQ/PQ)
Ensure all GxP systems remain validated and compliant
2.3 QC Instrument Software Support
Provide support for software linked to instruments like
HPLC, GC, Malvern, UV
Ensure proper data recording, storage, and retrieval
Coordinate with vendors for maintenance and troubleshooting
2.4 Data Backup & Security
Perform and monitor regular data backups and restoration
checks
Maintain backup logs and ensure data protection
Implement cybersecurity measures to prevent unauthorized
access
2.5 Documentation & Audit Compliance
Prepare and maintain IT SOPs, policies, and records
Maintain logs: backup, access control, change control, and
incidents
Support internal and external audits (EDQM, USFDA, WHO -GMP,
customer audits)
Address audit observations and implement CAPA
2.6 User Support & Training
Provide IT support to all departments (QA, QC, Production,
Warehouse, Admin)
Install and configure required systems and applications
Train employees on IT systems and data integrity practices
2.7 Change Control & Incident Management
Participate in change control for system upgrades and
modifications
Handle IT -related deviations, incidents, and CAPA
2.8 Vendor Management
Coordinate with external vendors for IT services, AMC, and
procurement
Ensure timely service and system uptime
3. Educational Qualification:
Bachelor’s Degree in IT / Computer Science / BCA / MCA /
B.E. (IT/Computer)
3. Authority & Responsibility:
Responsible for maintaining IT systems and ensuring
compliance
Authorized to control user access and system security
Responsible for IT documentation and audit readiness
4. Working Conditions:
Based at manufacturing plant
May require support during audits or system breakdowns
beyond working hours
Educational Qualification:
2–4 years of experience in pharmaceutical/API industry
Experience in regulated environment (EDQM/USFDA) preferred
Required Skills:
Knowledge of GMP, Data Integrity, 21 CFR Part 11, Annex 11
Hands -on experience in hardware, networking, and
troubleshooting
Familiarity with ERP systems and QC instrument software
Basic understanding of Computer System Validation (CSV)
Good documentation and audit handling skills
Ability to work independently in small setup
High level of integrity and compliance mindset
Indus Systems
Indus Systems and Services Pvt Ltd has been a trusted provider of Hybrid IT Infrastructure and Cyber Security solutions for over 25 years, serving industries like pharmaceuticals, telecom, BFSI, retail, fintech, ITES, travel, and media. We specialize in delivering tailored, scalable, and secure solu...
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